Managing report subscriptions
Tenant admins can turn the Subscriptions setting on and off. They can also turn individual subscriptions on and off, or delete them. Only a tenant admin can change the owner of a subscription.
Subscriptions to reports require the following:
The Subscriptions feature is turned on. Tenant admins can change the Subscriptions setting in the Management Console, under Settings > Email sharing > Subscriptions.
An email server is configured for users to receive reports by email, see Configuring email support.
Users have an account email address.
User self-management of report subscriptions
Users are not dependent on admins to subscribe to reports about charts and sheets. In the hub profile menu, under Subscriptions, users can see an overview of their subscriptions with different actions available. See: Scheduling reports with subscriptions. Users can only create subscriptions for themselves, not for others. When a user creates a subscription, they become the owner. A subscription owner can add recipients.
Administering report subscriptions
Tenant admins and analytics admins can edit users' subscriptions in the Management Console.
Do the following:
- In the Management Console, open Subscriptions.
In the leftmost column, select one or more subscriptions.
Use the buttons to delete, disable, or enable the subscriptions.
In the Sent column, the status of the latest delivery is displayed. The following table shows the different statuses.
|Status in Sent||Description|
|Creating...||When creation is not immediate, a spinner is shown.|
|Sent by email||
Date and time refer to when the PDF file generation started, not when the email was sent.
Note: In addition to scheduling a delivery, users have the option Send now to immediately start the PDF file generation and mail delivery, independent of any scheduled delivery.
|Failed to send||Error message when the app, chart, or sheet is missing. Date and time refer to when the PDF file generation started.|
|Deleting...||When deletion is not immediate, a spinner is shown.|
|Never sent||If the app, chart, or sheet is present and subscriptions are enabled, reports are sent according to schedule, or when a user uses the Send now option.|