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Managing user reports and subscriptions

Only tenant admins can turn each of the Qlik Cloud reporting features on and off for the tenant. However, both tenant admins and analytics admins can turn individual subscriptions on and off, delete them, or change the owner of a subscription.


To configure a tabular report task or subscribe to app content, the following are required:

  • The applicable reporting feature is turned on. Tenant admins can toggle the reporting and subscriptions features on or off in the Management Console, under Settings > Sharing and reports. See Managing availability of reporting, subscriptions, and sharing.

  • An email server is configured for users to receive reports by email, see Configuring email support.

  • For tabular report tasks, either an email server must be configured or the task must rely on a Microsoft SharePoint connection for report distribution. For subscriptions, users have an account email address.

User self-management of subscriptions

Users are not dependent on admins to subscribe to reports about charts and sheets. In the hub profile menu, under Subscriptions, users can see an overview of their subscriptions with different actions available. When a user creates a subscription, they become the owner. A subscription owner can add recipients.

For more information about creating and managing subscriptions, see Scheduling reports with subscriptions.

Administering report subscriptions

Tenant admins and analytics admins can edit users' tabular report tasks and subscriptions in the Management Console.

Do the following:

  1. In the Management Console, open Subscriptions.
  2. In the leftmost column, select one or more report tasks or subscriptions.

  3. Use the buttons to delete, disable, or enable the items.

Tip noteTo edit a single report task or subscription, you can use the Navigation menu. You can use this menu to change the owner.

Item status

In the Sent column, the status of the latest delivery is displayed. The following table shows the different statuses.

Latest delivery status
Status in Sent Description
Creating... When creation is not immediate, a spinner is shown.
Sent by email

Date and time refer to when file generation started, not when the email was sent.

Information noteIn addition to scheduling a delivery, users have the option Send now to immediately start file generation and mail delivery, independent of any scheduled delivery.
Failed to send Error message when the app, chart, or sheet is missing. Date and time refer to when file generation started.
Deleting... When deletion is not immediate, a spinner is shown.
Never sent

If the applicable reporting feature is turned on, output is sent according to schedule, or when a user uses the Send now option.

Information noteDate and time in the Scheduled column refer to when file generation starts, not when the email is sent.

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