Skip to main content Skip to complementary content

Scheduling reports with subscriptions

Subscription reports let you schedule recurring emails containing your preferred sheets or chart. You can set your desired filters and have a report with the newest data delivered to your inbox at a scheduled time. For example, you could receive overnight order information in an email every morning. You can edit subscriptions you own at any time.

Subscriptions follow the same access rules as apps, data, and spaces. Owners and recipients are restricted according to section access, permissions, and user entitlements (Professional and Analyzer). Recipients will only receive data they have access to.

A subscription report email contains:

  • A PDF or PowerPoint file of the subscribed visualization or sheets as an attachment. Image resolution will be 300 DPI.

  • An image of the visualization. There is no image if you subscribe to sheets.

  • A link to the app, so you can see the original point of analysis. If the subscription includes more than one sheet, the first sheet in the list is opened.

  • A link to your subscription management page.

    A subscription report email with image and PDF attachment.

When to use it

Subscriptions are generated based on the schedule you set. You should create a subscription if:

  • You want regular updates on a chart or up to 10 sheets.

  • You do not need to set up something as mathematically complex as an alert.

  • You want to produce an export of up to 10 sheets or a chart on a schedule.

  • Your recipients have access to Qlik Cloud.

  • Your recipients want to be able to add sheets or charts to PowerPoint files.

Other ways to share data insights

If you want to receive notifications when certain conditions are met in your data, see Monitoring data with alerts. Alerts are evaluated based on data reloads and are sent based on data exceptions. Alerts can also trigger on a schedule, but you still need to create a condition or target to save an alert. You can add Qlik users to an alert.

If you want to generate customizable reports based on an entire app and send them to recipients outside of your Qlik Cloud environment, see Automated reporting using the Qlik Reporting Service.


Subscriptions have the following prerequisites:

  • Subscriptions must be turned on by a Qlik Cloud admin. For more information, see Managing report subscriptions.
  • You need a valid email address configured in Qlik Cloud.

  • You need to have view permissions for the app in which you are creating subscriptions.

Information note Portrait layout is not supported for sheets that will be outputted to subscriptions or automations in PowerPoint format. Sheets set to portrait layout will be converted to landscape. However, you can use portrait layout if you are using the Qlik Reporting Service API. For more information about using the API to create reports, see the Developer Portal documentation.
Information note If the app is deleted, any subscriptions related to it will still exist. However, they will fail to generate.

App settings saved in subscriptions

When you create a subscription, the following settings are saved:

  • Selections

  • Visualization properties: layout, colors, legend, labels, and more. For information on applying these properties, see Visual exploration.

  • JavaScript options: languages, themes, variables, or deviceTypes

    DeviceType might be auto, touch, or desktop. The value depends on the touch screen mode toggle in your Qlik Sense app. If touch screen mode is on, the deviceType will be touch. Otherwise it will be auto or desktop.

These options are applied each time the report is generated. For example: you create a subscription in an app that uses Theme1. The app is later changed to Theme2. The subscription report will continue to use Theme1.

Creating a subscription

You can create a subscription based on a visualization or a sheet. When you create a subscription, you become the owner. If you own a subscription, you can add recipients to it. For more information, see Sharing a subscription. If you create a subscription based on a sheet, you can add up to 10 sheets to the subscription.

  1. Open the sheet in analysis mode. Do one of the following:

    • Right-click on a visualization, and select Subscribe.

    • On the top bar, click Navigation, and select Subscribe to sheet.

  2. Title

    Enter a Title for the subscription. This will be used as the email subject.

  3. Description

    This field is optional. This will appear in the body of the email. This section can be used to differentiate between subscriptions that are similar.

    For example: Weekly sales - East coast and Weekly Sales - West coast.

  4. Format

    Choose between PDF or Microsoft PowerPoint. If your reports are distributed as PowerPoint files, they can be edited by your recipients.

  5. Sheets

    If you based the subscription on a sheet, you can add more sheets to the subscription. The maximum number of sheets is 10.

    You can sort the sheets to change the order they are displayed in the email.

  6. Send email

    Choose how often the subscription will generate a report. The time you set is when report generation will start, not when the report will be received:

    • Daily: choose what time the report will be generated each day.

    • Weekly: choose which days of the week the report will be sent. You can select as many days as you want.

    • Monthly: choose which days of the month the report will be sent. You can select as many days as you want.

  7. Time

    Choose the time of day the subscription will send a report.

    This is the time the report will be added to the queue for generation. It is not the time you will receive the report. To learn about report generation times, see Report emails not arriving when scheduled.

  8. Turn on Add users to subscription to add recipients to the subscription.

  9. Click Subscribe.

Warning noteA user may have access to visibility of all other users within the same tenant - such visibility may include (but may not be limited to): user names, email addresses and the user’s subject, which is a unique string used to identify the user that is provided to Qlik Cloud by the configured Identity Provider.

Sharing a subscription

You can add recipients to a subscription if:

  • You own the subscription.

  • The sheets are public.

  • The recipient has access to the app. If they do not have access, they will be added to the subscription, but they will not receive reports. Once they get permission to access the app, you can edit the subscription and add them.

Recipients do not receive a notification when they are added or removed from a subscription.

Managing your subscriptions

Click Subscriptions from the left-hand panel in the hub to see a list of subscriptions owned by you, as well as subscriptions to which you have been added as a recipient. You can also access Subscriptions from the user profile menu in the upper right-hand corner of the application.

Subscriptions section of the cloud hub

Dedicated page for Subscriptions which is accessible from the Cloud Hub.

You can filter and sort the subscriptions on the Subscriptions page. You can refine your list by owner (anyone, you, or others), or search for subscriptions owned by a specific user. The subscriptions in the list can be sorted by time last sent, time they are next scheduled to be sent, or alphabetically by name.

Click a subscription to see more details. The action menu to the right of each subscription has several actions.

If you receive a subscription, but do not own it, you will have the following options:

  • Details: View subscription details such as last sent, scheduled, and created. You can also view a list of all sheets that are included in the subscription and open them in the app.

  • View in app: Open the sheet or chart in the app. If the subscription includes more than one sheet, the first sheet in the list is opened.

  • Unsubscribe: Remove yourself from a subscription.

If you are the subscription owner, you will have the following options:

  • Details: View subscription details such as last sent, scheduled, and created. Owners can also use this section to edit, send, enable/disable, or delete the subscription.
  • Recipients: View and edit the recipients list.

  • Edit: Change subscription details or schedule.

  • Send now: Send the report immediately.

  • View in app: Open the sheet or chart in the app. If the subscription includes more than one sheet, the first sheet in the list is opened.

  • Enable/Disable: Turn scheduled emails on and off. You can still send a report using Send now.

  • Delete: Delete the subscription. This cannot be undone.

How timezones are displayed for alerts and subscriptions with recurring schedules

In the hub, the time or timezone displayed will usually match the timezone you have set in Profile settings. One exception is the recurring interval schedule for alerts and subscriptions.

If you look at the Details page for an alert or subscription, you can see the next scheduled run-time under Scheduled. The time under Scheduled will reflect your timezone. If you hover over the Info, a tooltip will appear showing how often the subscription or alert is sent.

This image shows what it looks like when the creator and recipient live in the same timezone:

  • The next scheduled run-time is: April 3, 2023 at 2:15 PM.

  • The dark grey tooltip shows how often the subscription is sent: Every week, Monday and Wednesday, at 2:15 PM.

A subscription details page, as seen by a recipient who is in the same timezone as the creator.

A subscription details page, showing a tooltip with the subscription schedule.

However, the tooltip will show a Warning if the alert or subscription was created in a different timezone than the recipient. In this case, the schedule will be shown in the timezone the alert or subscription was created.

For example, a user in Toronto, Canada (GMT-4) creates a subscription. They add a recipient who lives in Stockholm, Sweden (GMT+2). There is a 6-hour time difference between them. The Swedish recipient checks the details page to find out how often they will receive this subscription. Under Scheduled, the time displayed is in the correct timezone: Stockholm, Sweden. However, if the recipient hovers over the Info, the tooltip shows the entire subscription schedule in the Canadian timezone:

  • The next scheduled run-time is March 13, 2023, 3:30 PM.

  • The dark grey tooltip shows the subscription schedule, but in the Canadian timezone: Warning Created in (GMT -4:00) America/Toronto: Every week, Monday, Wednesday, Friday 9:30 AM.

The schedule of a subscription created in Canada, as seen by a recipient in Sweden.

The difference between the scheduled timezone and the time the user will receive a subscription email.


  • You can create up to 100 subscriptions.

  • You can include up to 10 sheets.

  • A subscription can have up to 100 recipients.

  • If a subscription fails to generate three times, it will be turned off.

  • If export fails for one or more sheets in the subscription, the report will not be generated. Possible causes:

    • The recipient does not have access to all sheets in the subscription.

    • A sheet has been deleted.

  • You cannot subscribe to:

  • When using a custom font in your app, it is assumed you have the required license to use that font in output from Qlik Sense. To ensure your fonts are licensed, make use of the multiple open-source fonts available in Qlik Sense for styling app content.

    If you have the required licenses for a font that is not available in the default Qlik Sense themes, see Create themes with custom fonts to learn about adding the font to a custom theme.

  • When characters that are unsupported in the selected font are used in app content, these characters will be rendered in output with a font in which they are supported. Different behavior might be noticed if a custom font is used.

  • If you use a custom theme in your app to define font use (for example, adding a font file directly to the theme), fonts rendered in downloads, subscriptions, and Qlik Application Automation reports might not be the same fonts you have used in your app.

  • Shadows applied to chart objects in the app are not shown in the generated subscription report.

Consider the following limitations that apply to subscribing to app content. These limits are checked when you click Subscribe. If these limits are exceeded, you will see an error message. If this issue occurs, contact a user with Can edit permission in the app. For a list of the specific limitations, see Limitations for app content that will be shared or exported.


Report emails not arriving when scheduled

A report subscription is set to start at a specific time, but does not arrive in your email inbox until hours later.

Possible cause  

The time set in the subscription is the time report generation starts, not the time it arrives in your inbox. The time it takes for a report to generate depends on several factors. Most notably:

  • Number of active Qlik Cloud users

  • Number of active or queued processes: alerts, data reloads, subscriptions

Proposed action  

Set your subscription to run at a non-peak time. If you and your recipients start work at 9 AM, set your subscriptions to run at 6 AM.

Learn more

Did this page help you?

If you find any issues with this page or its content – a typo, a missing step, or a technical error – let us know how we can improve!