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Configuring email support

Configure an email server to enable users to subscribe to reports and share charts. Users can also receive notifications about apps, notes, spaces, and alerts.

You must provide an email server from which emails are sent. You can use an SMTP provider like G Suite or Office 365.

Tenant administrators can configure email settings.

Configuring an SMTP email server

Do the following:

  1. In the Management Console, go to Settings.

  2. Under Email server, enter the server address (SMTP) from which to send email notifications.

  3. Enter the port number for the email server.

  4. Choose the security type:

    • StartTLS

    • SSL/TLS

    • None

  5. Enter the sender email address. This is the email address that recipients will see in the From field of the email.

  6. For Username, do one of the following:

    • If you intend to use the sender email address for email server credentials, select the Same as sender email address checkbox.

    • If the sender email address will not be used for email server credentials, clear the Same as sender email address checkbox and enter an email address in the Username field.

  7. Enter the email account password.

  8. Click Test to open the window for testing the SMTP settings.

  9. Enter an email address where you will receive a test message and click Send.
    If the email server is properly configured, you should receive a message with the title: Test email from Qlik Management Console. The sender will be the sender email address you entered above.

    Information noteTo prevent received emails from ending up in the spam folder, add the IP addresses for your region to the allowlist. These addresses can be also used for DNS SPF records. For more information see Allowlisting domain names and IP addresses.

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