Enabling cross-region data processing

Cross-region data processing allows your data to be temporarily sent outside your tenant region for advanced processing. Enabling it gives you access to AI features that require processing in other regions.

Overview

Each Qlik Cloud Analytics and Qlik Talend Cloud tenant is assigned to a specific geographic region. By default, your data is processed and stored within that region.

Some Qlik Cloud AI features require access to services in other regions. Enabling cross-region data processing allows Qlik Cloud to temporarily send the data required for processing to the AWS region where the service is available, process the request there, and return the results. This gives you access to the latest AI capabilities and helps support a reliable user experience.

To use these features, you must opt in to cross-region data processing.

Data protection

Although data may move between regions, it remains within the strict security and compliance boundaries of AWS. Cross-region data processing uses encryption in transit and is governed by AWS security controls.

Your data will never be used to train third-party large language models (LLMs), and enabling cross-region data processing does not give Qlik or AWS access to your data.

Capabilities that require cross-region data processing

The following features are only available when cross-region data processing is enabled:

• Qlik Answers

  • The agentic experience requires cross-region data processing. It includes the Help agent and the Qlik Answers for structured and unstructured analysis.
    For more information, see Qlik Answers.

  • You can continue to use the legacy Qlik Answers experience (the Q&A chatbot for unstructured data) within your tenant region without enabling cross-region data processing.
    For more information, see Working with legacy assistants.

• Qlik MCP server

  For more information, see Qlik MCP server.

• Pipelines

  • AI SQL assistant
    For more information, see Generating a SQL transformation from a text prompt.

  • AI model recommendations
    For more information, see Creating a data model.

• API Designer

  • Generate contract
    For more information, see Creating an API with AI Assistant (Talend help).

• Data governance

  • AI data quality validation rule generation
    For more information, see Working with validation rules.

  • AI-generated descriptions
    For more information, see Generating an AI-based description.

The list of features that require cross-region data processing may expand as new AI capabilities become available.

Data processing locations and notice periods

When processing AI requests for the capabilities listed above, multiple calls are made to AI models. These calls include inputs from the user, metadata, and data accessible within the tenant. Data transmitted to another region via cross-region data processing does not persist. It is processed in real time and not stored in the other region.

The tables below show the processing locations for these calls for each tenant region and the applicable time periods. Qlik shall provide at least 30 days’ notice before changing any processing location by updating its list of processing locations. To receive notifications of such updates, subscribe to the Qlik Cross Region Data Processing article in Qlik Community.

How to subscribe to the article in Qlik Community

Do the following:

1. Sign in to Qlik Community with your account.

2. Go to Qlik Cross Region Data Processing.

3. Click the vertical ellipsis (three dots) next to the article title.

4. Select Subscribe from the menu.

You will receive notifications when the article is updated.

Processing locations for Pipelines, API Designer, and Data governance

The following table lists the processing locations for Pipelines, API Designer, and Data governance AI for each tenant region, along with the applicable time periods.