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Reloading app data in the cloud hub

Apps in the cloud hub do not automatically update when their data sources are updated. Reloading an app updates it with the latest data from the app data sources. You can manually reload your apps or schedule reloads for your apps.

Note: You cannot reload data in the cloud hub for apps published to the cloud hub from a Qlik Sense Enterprise on Windows deployment. Apps published from Qlik Sense Enterprise on Windows can be reloaded using the QMC in Qlik Sense Enterprise on Windows.

For information about which users can reload data, see:

You can check the reload status of an app. This can be Success, Reloading, or Failed

  • In list view of apps in the Last modified column.
  • In the app card in tile view or grouped view.
Note: The maximum reload time for an app is three hours. If an app takes longer than this to reload, it will fail and you will receive a message.

Scheduling reloading app data

You can create a schedule for data reloading in your app. Qlik Sense adds a reload to the reload queue at the frequency, date, and time you schedule. You can schedule a single reload of the data or schedule a repeating reload of app data.

Note: If you have a high number of queued and executing data reload processes (and additional concurrent CPU and memory intensive processes), you might notice that some reload processes execute, in some cases, noticeably after their scheduled start time. If your organization requires predictable execution of data reload schedules (start on time), consider adding dedicated capacity to your Qlik Sense SaaS subscription. For more information, see Expanded apps and dedicated capacity.

You can edit scheduled reloads for all apps that you own. Tenant admins can view and delete, but not edit, scheduled reload tasks.

When you schedule a single reload, you can pick a specific date and time for the reload.

When you schedule a repeating reload, you can pick the interval and time of the reload. You can also set a start date and an end date. If you do not set an end date, the schedule will run perpetually. Repeating reloads can be set at the following intervals:

  • Hourly

    You can set the reload to be scheduled on the hour or at 5 minute intervals.

  • Daily

    You can set the reload to be scheduled daily or with a number of days interval.

  • Weekly

    You can set the reload to be scheduled weekly or with a number of weeks interval. You can also select which days of the week to schedule the reload.

  • Monthly

    You can set the reload to be scheduled monthly or with a number of months interval. You can also select which day of the month and the time of day.

  • Yearly

    You can set the reload to be scheduled yearly or on a number of months that you select. You can also select which day of the month and the time of day.

You can remove a scheduled reload from an app by setting the schedule to Inactive and saving.

If you move an app with a reload schedule between spaces, the reload schedule is deleted. Recreate the schedule in the new space if required.

Note: Scheduled reloads are not included for the published copy of an app. Published apps must have scheduled reloads reconfigured on the app in the managed space.

The dates and times in the schedule reload dialog use your current time zone. Qlik Sense determines your current time zone based on your browser settings.

  1. Click More on the app and select Schedule reload.
  2. Set the schedule to active and create your schedule.


    If you cannot see the AM option when setting the reload time, use the scroll bar.

  3. Click Save.
Note: The reload schedule is inactivated if it fails to execute five times in a row.

Partial reload

Turn on Partial reload to run a pre-defined part of the load script and update the corresponding tables. Partial reload must first be configured in the load script in the Data load editor. For information, see Partial reload.

Manually reloading app data

You can reload an app manually, adding a reload task to the reload queue.

  • Click More on the app and select Reload.

Viewing reload history for your app

Reload history contains the reload history for the selected app. You can view the status, start and end times, and duration of past and current reloads. For failed reloads, you can also view error logs.

There are two ways to view the reload history for an app.

  • Select Details of an app, and click Reload history
  • In the list view of apps, hover over the Last modified column and click View reload history.

Viewing and deleting reload schedules

Tenant admins can view and delete reload schedules from the Management Console. This is done on the Schedules tab.

Managing reload schedules