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Pendo 

Pendo is a SaaS platform that helps businesses improve product adoption, usage, and satisfaction by providing in-app guidance, communications, and analytics. You can use Pendo as a data source when landing or replicating data.

See the Schema section for a list of objects available for replication.

Preparing for authentication

To access your data, you need to authenticate the connection with your account credentials.

Information noteMake sure that the account you use has read access to the tables you want to fetch.

To generate an integration key:

  1. Make sure you have the Admin privileges in Pendo. You need them to create an integration key.
  2. Log into your Pendo account as a user with Admin privileges.
  3. Go tp Settings > Integrations > Integration Keys.
  4. Click + Add Integration Key.
  5. In Description field of the window that displays, enter a description. For example: Qlik.
  6. Click Create.The integration key will display in the Key column:Highlighted Key column and integration key in the Integration Keys tab of the Pendo web app
  7. Copy the key.

Creating the connection

For more information, see Connecting to SaaS applications.

  1. Fill in the required connection properties.
  2. Provide a name for the connection in Connection name.

  3. Select Open connection metadata to define metadata for the connection when it has been created.

  4. Click Create.

Connection settings
SettingDescription
Data gateway

Select a Data Movement gateway if required by your use case.

Information note

This field is not available with the Qlik Talend Cloud Starter subscription, as it does not support Data Movement gateway. If you have another subscription tier and do not want to use Data Movement gateway, select None.

For information on the benefits of Data Movement gateway and use cases that require it, see Qlik Data Gateway - Data Movement.

Start Date

Enter the date, in the format MM/DD/YYYY, from which the data must be replicated from your source to your target.

Period

Select the period from the drop-down list:

  • Days: Data will be aggregated by day.
  • Hours: Data will be aggregated by hour.
X Pendo Integration KeyPendo integration key.
App IDsApp IDs separated by a comma. Example: 1122, 2345.
Include Anonymous VisitorsSelect the check box if needed. This lets you collect data from visitors that have no assigned Visitor ID and counts toward your total monthly active users.

Schema

Information note

Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.

The schema and info displayed below is for version 1.

Depending on your destination, table and column names may not appear as they are outlined below.

accounts

The accounts table contains info about your customer accounts in Pendo.

Replication Method

CDC

Primary Key

account_id

Replication Key

lastupdated

Useful links

Pendo documentation

Pendo API method

events

The events table contains info about events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

server

remote_ip

Useful links

Pendo documentation

Pendo API method

feature_events

The feature_events table contains info about feature events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

server

remote_ip

visitor_id

day

feature_id

user_agent

Useful links

Pendo documentation

Pendo API method

features

The features table contains info about app features listed in your Pendo account.

Replication Method

CDC

Primary Key

id

Replication Key

last_updated_at

Useful links

Pendo documentation

Pendo API method

guide_events

The guide_events table contains info about guide events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

browser_time

guide_id

guide_step_id

remote_ip

type

url

visitor_id

Replication Key

browser_time

Useful links

Pendo documentation

Pendo API method

guides

The guides table contains info about the guides in your Pendo account.

Replication Method

CDC

Primary Key

id

Replication Key

last_updated_at

Useful links

Pendo API method

metadata_accounts

The metadata_accounts table contains info about the metadata schema used for account objects in your Pendo account.

Replication Method

Full Table

Useful links

Pendo documentation

Pendo API method

metadata_visitors

The metadata_visitors table contains info about the metadata schema used for visitor objects in your Pendo account.

Replication Method

Full Table

Useful links

Pendo documentation

Pendo API method

page_events

The page_events table contains info about page events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

server

remote_ip

visitor_id

day

page_id

user_agent

Useful links

Pendo documentation

Pendo API method

pages

The pages table contains info about specific pages in your Pendo app.

Replication Method

CDC

Primary Key

id

Replication Key

last_updated_at

Useful links

Pendo documentation

Pendo API method

poll_events

The poll_events table contains info about poll events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

remote_ip

visitor_id

browser_time

poll_id

Replication Key

browser_time

Useful links

Pendo documentation

Pendo API method

track_events

The track_events table contains info about the track events recorded in your Pendo account.

Note: The Period setting you define during setup determine how this table is replicated, including the field used as a Replication Key. Refer to the Replication section for more info.

Replication Method

CDC

Primary Keys

account_id

remote_ip

server

visitor_id

day

track_type_id

user_agent

Useful links

Pendo documentation

Pendo API method

track_types

The track_types table contains info about

Replication Method

CDC

Primary Key

id

Useful links

Pendo API method

visitor_history

The visitor_history table contains info about visitor activity.

Replication Method

CDC

Primary Key

visitor_id

Replication Key

modified_ts

Useful links

Pendo documentation

Pendo API method

visitors

The visitors table contains info about the visitors recorded in your Pendo account.

Replication Method

CDC

Primary Key

visitor_id

Replication Key

lastupdated

Useful links

Pendo documentation

Pendo API method

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