RingCentral

RingCentral is a cloud-based telephony platform. You can land analytics data from RingCentral as a data source when landing or replicating data.

• For more information about connecting to SaaS applications, see Connecting to SaaS applications.

• Data Gateway - Data Movement must be installed to land or replicate data from SaaS applications. For more information, see Qlik Data Gateway - Data Movement.

Supported update methods

For more information, see Change processing.

Landing tasks:

• Change data capture (CDC)

• Reload and compare

Replication tasks:

• Change data capture (CDC) using Change Tables

• Full load

Landing data in a data lake tasks:

• Change data capture (CDC)

• Reload

Preparing for authentication

To access your RingCentral data, you need to authenticate the connection with your account credentials.

1. Make sure that your app has the Analytics permissions. For more information, see Configuring Analytics portal permissions in the RingCentral documentation.

2. In RingCentral, navigate to Console/Apps.

3. Click Create App.

4. In What type of app are you creating?, select REST API App and click Next.

5. In Authentication, select 3-Legged OAuth flow and Server-side web app.

6. Click Create.

7. When the app is created, make sure that https://connector.qlik.com/auth/oauth/v3.htm is set up to be a valid redirect_uri.

Creating the connection

1. Click Authenticate when you have filled in the required connection settings.

   You may be asked to log in to the source application.

   A window is displayed with an authentication code.

2. Copy the code to the clipboard and return to the connection dialog.

3. Paste the code in Complete authentication with the code provided by the source and click Verify.

   Tip noteYou may need to scroll down to see this field.

   When status is Verified,the authentication is verified.

4. Provide a name for the connection in Connection name.

5. Select Open connection metadata to define metadata for the connection when it has been created.