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Jira Cloud Platform

Jira is a cloud based platform that allows bug tracking and agile project management. You can use Jira Cloud Platform as a data source when landing or replicating data.

The following datasets are supported:

  • Calculated Metrics

  • Issue Fields (CDC is not suppprted)

  • Issues

  • Users (CDC is not suppprted)

  • Groups (CDC is not suppprted)

  • User Groups (CDC is not suppprted)

  • Projects (CDC is not suppprted)

For more information about the API, see the Atlassian documentation.

This video provides an introduction to connecting to Jira.

Supported update methods

For more information, see An overview of target update methods.

  • Change data capture (CDC)

  • Reload and compare

  • Change data capture (CDC) using Change Tables

  • Full load

  • Change data capture (CDC)

  • Reload

Preparing for authentication

To access your Jira Cloud Platform data, you need to authenticate the connection with your Jira Cloud Platform account credentials. Make sure that your credentials only contain ASCII characters. Your credentials are saved in the connection.

Information noteMake sure that the account you use has read access to the tables you want to fetch.

Creating the connection

For more information, see Connecting to SaaS applications.

  1. Fill in the required connection properties.
  2. Provide a name for the connection in Connection name.

  3. Select Open connection metadata to define metadata for the connection when it has been created.

  4. Click Create.

Connection settings
Setting Description
Data gateway

Select a Data Movement gateway if required by your use case.

Information note

This field is not available with the Qlik Talend Cloud Starter subscription, as it does not support Data Movement gateway. If you have another subscription tier and do not want to use Data Movement gateway, select None.

For information on the benefits of Data Movement gateway and use cases that require it, see Qlik Data Gateway - Data Movement.

Domain

The domain name for your organisation.

Example: https://your-domain.atlassian.net

User email Email address for your Atlassian account.
User API token

An API token for your Atlassian account.

For more information about finding an API token, see Manage API tokens for your Atlassian account.

Troubleshooting

You cannot authenticate the connector using your Jira Cloud Platform credentials

Possible cause  

Your Jira Cloud Platform login, your Jira Cloud Platform password, or both contain non-ASCII characters.

Proposed action  

Try changing your credentials through your Jira Cloud Platform account, or use a different Jira Cloud Platform account.

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