Classifications for SaaS application connectors

To accelerate the availability of new SaaS application connectors, we will initially develop some connectors for a specific use case and then releasing them with a Lite label, or marked with Lite .

While Lite connectors have a simplified Generally Available (GA) process, they will follow the same Service Level Agreements (SLA) for major data integrity, security, and reliability issues as any other connector. When a Lite connector becomes generally available, it is fully supported by Qlik.

A Lite connector will be upgraded to a Standard connector when Qlik is able to gather sufficient feedback from customers and is able to validate additional use cases.

Key differences between standard connectors and connectors tagged as Lite.
Classification	Standard	Lite
Categorization	Sources with a full QA cycle performed. Connectors with a production track record or full QA performed.	Fast tracked sources: Basic unit test execution. UI and documentation validated.
General availability	Fully validated quality and identification of all major technical issues during rigorous QA and trial processes. Issues are responded to and addressed according to our Support SLA.	Simplified GA process to reduce time to value for our users. Follows the same SLA for major data integrity, security, and reliability issues as standard connectors.
Use cases	Complete or near complete use case coverage	Partial or specific use case coverage.
SLA	Full SLA based on pricing plan.	Full SLA based on pricing plan. Enhancement response times differ.
Pricing	Monthly capacity-based usage.	Monthly capacity-based usage.

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