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ServiceTitan 

ServiceTitan is an all-in-one company managing platform.

Supported update methods

For more information, see An overview of target update methods.

  • Change data capture (CDC)

  • Reload and compare

  • Change data capture (CDC) using Change Tables

  • Full load

  • Change data capture (CDC)

  • Reload

Preparing for authentication

To access your ServiceTitan data, you need to authenticate the connection with your account credentials.

Information noteMake sure that the account you use has read access to the tables you want to fetch.

To obtain your App Key, your Client ID and your Secret Key:

  1. In the Developer Portal, click the My Apps tab and select New Apps.

  2. Enter the prompted information which includes your Tenant ID.

  3. From the list of API Scopes, select the data you want and select the View option. An App Key will be generated upon the successful creation of the App.

  4. Copy and save the App Key in a secured file. You will need it to connect to the application.

  5. In the Developer Portal, select Integrations.

  6. Click API Application Access to open the Manage API Application Access page.

  7. Click Connect New App and select the App you created to generate the App Key.

  8. Allow access for the API Scopes.

  9. Copy and save the App Key in a secured file. You will need it them to connect to the application.

  10. Once you allow access, your Client ID and Secret Key are generated.

  11. Copy and save the Client ID and Secret Key in a secured file. You will need them to connect to the application.

Creating the connection

For more information, see Connecting to SaaS applications.

  1. Fill in the required connection properties.
  2. Provide a name for the connection in Connection name.

  3. Select Open connection metadata to define metadata for the connection when it has been created.

  4. Click Create.

Connection settings
Setting Description
Data gateway

Select a Data Movement gateway if required by your use case.

Information note

This field is not available with the Qlik Talend Cloud Starter subscription, as it does not support Data Movement gateway. If you have another subscription tier and do not want to use Data Movement gateway, select None.

For information on the benefits of Data Movement gateway and use cases that require it, see Qlik Data Gateway - Data Movement.

Company Name

The company name associated with the tenant ID.

Tenant ID

Every ServiceTitan customer has at least one tenant ID. If you have more than one tenant ID, you need to create separate Apps, Client IDs, and Client Secrets for each ID.

App Key

Application key.

Client ID

Client ID.

Client Secret

Client secret.

Start Date

Start Date for data queries in the format YYYY-MM-DD e.g. 2024-01-10.

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