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CallMiner 

CallMiner is a speech analytics and interaction analytics software.

Supported update methods

For more information, see An overview of target update methods.

  • Change data capture (CDC)

  • Reload and compare

  • Change data capture (CDC) using Change Tables

  • Full load

  • Change data capture (CDC)

  • Reload

Preparing for authentication

To access your CallMiner data, you need to authenticate the connection with your account credentials.

Information noteMake sure that the account you use has read access to the tables you want to fetch.

Creating the connection

For more information, see Connecting to SaaS applications.

  1. Fill in the required connection properties.
  2. Provide a name for the connection in Connection name.

  3. Select Open connection metadata to define metadata for the connection when it has been created.

  4. Click Create.

Connection settings
Setting Description
Data gateway

Select a Data Movement gateway if required by your use case.

Information note

This field is not available with the Qlik Talend Cloud Starter subscription, as it does not support Data Movement gateway. If you have another subscription tier and do not want to use Data Movement gateway, select None.

For information on the benefits of Data Movement gateway and use cases that require it, see Qlik Data Gateway - Data Movement.

Base URL

The base URL of your location:

  • For Australia: https://feapiaus.callminer.net
  • For UK: https://feapiuk.callminer.net
  • For US: https://feapi.callminer.net
Security Base URL

The URL used for authentication.

Username The username or email address used to connect to CallMiner.
Password The password used to connect to CallMiner.
Tenant Name The CallMiner tenant name.

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