ServiceNow
ServiceNow provides enhanced management and tracking of IT systems and day-to-day operations. You can use ServiceNow as a data source when landing or replicating data.
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For more information about connecting to SaaS applications, see Connecting to SaaS applications.
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Data Gateway - Data Movement must be installed to land or replicate data from SaaS applications. For more information, see Qlik Data Gateway - Data Movement.
Supported update methods
For more information, see Change processing.
Landing tasks:
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Change data capture (CDC)
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Reload and compare
Replication tasks:
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Change data capture (CDC) using Change Tables
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Full load
Landing data in a data lake tasks:
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Change data capture (CDC)
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Reload
Preparing for authentication
To access your ServiceNow data, you need to authenticate the connection with your ServiceNow account credentials.
Creating the connection
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
| Setting | Description |
|---|---|
| Data gateway |
Select a Data Movement gateway to use when replicating data. |
| Instance |
ServiceNow instance. To obtain your instance in ServiceNow, navigate to System Web Services > REST > REST API Explorer. In any request URL your instance is included like: https://<INSTANCE>.service-now.com/api/now/. |
| Username | The user name associated with your ServiceNow account. |
| Password | Password for the ServiceNow account. |
You can identify updates to the tables