Installing Qlik DataTransfer

Qlik DataTransfer is a lightweight Windows application that lets you upload data from on-premises data sources to a Qlik Cloud tenant without firewall tunneling. The service account owner (SAO) or tenant administrator generates an API key from the tenant, which is then used to authenticate Qlik DataTransfer. Once authenticated, you can schedule automatic data reloads or upload data manually.

Qlik DataTransfer works with the following kinds of data sources:

• App data
• Connection data
• Folders

For information on data types that are available with Qlik DataTransfer, see Uploading on-premises data with Qlik DataTransfer.

An installation of Qlik DataTransfer can only be associated to a single Qlik Cloud tenant.

Qlik DataTransfer system requirements

Before you begin

Before you download and run the Qlik DataTransfer installer, make sure you meet the following requirements:

• You have access to a Qlik Cloud tenant.
• You are a user with Professional or Full User entitlement on that tenant.
• You are assigned the Developer role on that tenant.
• You have access to all of the spaces to which you upload data from Qlik DataTransfer. For more information, see Managing spaces.
• You have administrator permission on a Windows machine that has access to on-premises data sources.
• Your Windows machine meets the following system requirements: System requirements for Qlik DataTransfer.
• API keys are enabled in the Administration activity center. For information on enabling API keys, see Managing API keys.

• The policy SSL Configuration Settings must be set to only support ciphers in IANA format on the machine on which you are installing Qlik DataTransfer.

  If you are installing or upgrading to Qlik DataTransfer May 2021 or later on Windows Server 2012 R2, you must update the TLS Cipher Suite. The default ciphers included in the Windows Server 2012 R2 default security policy are not supported by Qlik DataTransfer May 2021 or later. The following cipher suites must be present:

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384

  • TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256

  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256

  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384

  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

  For instructions for updating the TLS Cipher Suite in your system or to disable weak ciphers in the Qlik DataTransfer environment, see the following community article: https://community.qlik.com/t5/Knowledge/Adding-Cipher-Suite-for-Qlik-Data-Transfer-on-Windows-2012-R2/ta-p/1819406.

• Qlik DataTransfer requires a Windows user account. It is recommended that you use a dedicated user account with administrator privileges to run the Qlik DataTransfer service. For installation, if the dedicated user is an administrator, you can log in as that user to install Qlik DataTransfer. If your dedicated user is not a local administrator, you must use an administrator account to install Qlik DataTransfer.

  If you are installing or upgrading Qlik DataTransfer on a Windows server with Qlik Sense Enterprise on Windows installed, Qlik DataTransfer must be installed with the Qlik Sense services user used in the Qlik Sense installation.

• The user account installing Qlik DataTransfer must have permission to execute PowerShell scripts with the RemoteSigned execution policy

• If you change the service log on account after configuring Qlik DataTransfer with your tenant, you must reconfigure the tenant and connections. Then, in %ProgramData%/Qlik/DataTransfer/DataUpload/storage, delete token.json. Restart the Qlik DataTransfer service.

• For February 2021 SR1, it is recommended to install Qlik DataTransfer on a separate server from Qlik Sense Enterprise on Windows or QlikView Server. If Qlik DataTransfer is installed on the Qlik Sense Enterprise on Windows server or QlikView Server, the Qlik DataTransfer runs using the Local System user account. If you change the service user account, it will stop either Qlik DataTransfer or the Qlik Sense Service Dispatcher.

Confirming the installation user account execution policy

The user account installing Qlik DataTransfer must have permission to execute PowerShell scripts with the RemoteSigned execution policy. If you do not have permission to assign the user account permissions, contact your administrator to give the installation user account these permissions.

Do the following:

1. Open PowerShell in administrator mode.

2. Run Get-ExecutionPolicy. It should be RemoteSigned. If it is Restricted or Disabled, continue to the next step.

3. Run Set-ExecutionPolicy RemoteSigned.

4. Select Y.

Download and run the installer

Do the following:

1. Download the Qlik DataTransfer.exe file from either:

   • Product Downloads
     For more information, see Downloading tools and installation files.

   • Qlik Cloud
     Click your profile icon in the top right-hand corner, then click Profile settings. Under Other, click Tools.

     Qlik Cloud Government noteThis option is not available in Qlik Cloud Government.

2. Run the installer and accept the Qlik User License Agreement. The default installation path is %Program Files%\Qlik\DataTransfer. When entering the service credentials , the username must be in the form domain\username.

   Information note

   If you enter a username that is more than 20 characters long, it must be in User Principal Name (UPN) format, and must include the full domain name. For example, longusername@full.domain.name.

   Information note

   If you have a Qlik Sense Desktop or another Qlik platform installed on the same server, you must shut down them down and stop the Qlik services before you can install Qlik DataTransfer .

   

   Once installed, restart the Qlik services in the following order:

   1. Qlik Sense Service Dispatcher

   2. Qlik Logging Service

   3. Qlik Sense Repository Service

   4. Qlik Sense Proxy Service

   5. Qlik Sense Engine Service

   6. Qlik Sense Scheduler Service

   7. Qlik Sense Printing Service

3. On the Service Credentials window, enter username and password for the account that you want use to run the Qlik DataTransfer services.

4. See Configuring Qlik DataTransfer to customize additional settings in the services.config file.

The installer creates a desktop shortcut to launch Qlik DataTransfer application.

Generate an API key

API keys expire. The default expiration times might not be appropriate for your business needs. Before generating an API key, consider changing the maximum token expiration in the Administration activity center settings. For information, see Enabling API keys in the tenant.

Do the following:

1. Log in to your Qlik Cloud tenant.
2. From your activity center, click your profile icon in the top right-hand corner, then click Profile settings.
3. Select API Keys.

4. Select Generate new key.

   
5. Enter a name for the API key and select the Expires in time.

6. Click Generate.

   

7. Click Copy and close to copy the API to your clipboard.

   Information noteMake sure to save the API key. You need this key to authenticate Qlik DataTransfer .
   

   Now that you have an API key, you can create a secure connection between Qlik DataTransfer and your Qlik Cloud tenant. The API key is used to authenticate Qlik DataTransfer when uploading data to the tenant. Since the API has an expiry time, you need to create a new API key and reauthenticate Qlik DataTransfer when this key expires. You do not need to recreate your data connections if the API key expires.

Authenticate Qlik DataTransfer

Do the following:

1. Open Qlik DataTransfer .

   The first time you open Qlik DataTransfer , the Setup Qlik DataTransfer authentication screen appears.

   
2. Enter a name for the connection.
3. Enter the URL to the Qlik Cloud tenant.

4. Paste the API key you generated from the tenant.

5. Click Apply to validate the tenant.

6. When your API key expires, or to authenticate Qlik DataTransfer against another tenant, click to enter a new API key, then click Confirm.

   

Once Qlik DataTransfer is authenticated, you can upload your on-premises data to your Qlik Cloud tenant. For information on how to use the Qlik DataTransfer , see Uploading on-premises data with Qlik DataTransfer.

Upgrading Qlik DataTransfer

Qlik DataTransfer displays a notification banner when new versions are available. Qlik DataTransfer does not automatically upgrade to newer versions.

Do the following:

1. Download the new version of Qlik DataTransfer from the in-app banner or from Product Downloads.
2. Close your current version of Qlik DataTransfer .

3. Run the Qlik DataTransfer installer.

   Information note

   If you are upgrading Qlik DataTransfer on a Windows server with Qlik Sense Enterprise on Windows installed, Qlik DataTransfer must be upgraded with the Qlik Sense services user used in the Qlik Sense installation.

4. Click Upgrade.

   

Uninstalling Qlik DataTransfer

Do the following:

1. Run the Qlik DataTransfer installer.

   Information note

   If you have a Qlik platform installed on the same server, you must stop the other Qlik services before you can uninstall Qlik DataTransfer .

2. Click Uninstall.

3. Once uninstalled, if applicable, restart the Qlik services in the following order:

   1. Qlik Sense Service Dispatcher

   2. Qlik Logging Service

   3. Qlik Sense Repository Service

   4. Qlik Sense Proxy Service

   5. Qlik Sense Engine Service

   6. Qlik Sense Scheduler Service

   7. Qlik Sense Printing Service

Limitations

Qlik DataTransfer has the following limitations:

• When upgrading from October 2020 or later, the location for storing configuration files and the ports used for running Qlik DataTransfer are changed to the default in the configuration file Service.conf. If you did not use the default location for storing configuration files or default ports for running Qlik DataTransfer, you will lose these settings. To keep your settings, backup Service.conf before the upgrade and redo the settings in Service.conf from the backed up file after the upgade is complete.

• If you did not use the default location for storing configuration files in Service.conf, you will need to manually delete the files in the folder you selected.

• If you use proxies, you must add a bypass for Qlik DataTransfer to your firewalls using the Qlik Cloud tenant URL. Without a bypass, Qlik DataTransfer will not be able to connect to Qlik Cloud.

• Qlik DataTransfer should be installed on a dedicated Window Server as stipulated in Qlik DataTransfer system requirements. Do not install it on the actual data source server or on a server that has Qlik Data Gateway - Direct Access installed on it.