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Adding users to Qlik Cloud

The individual who creates the tenant is the service account owner. If you are the service account owner, you are also the first tenant administrator and the only user with access to the tenant. Add more users by sending email invitations or configure an identity provider.

Information noteThis topic is applicable to Qlik Sense Enterprise SaaS, Qlik Sense Business, and Qlik Cloud Government. If you have a subscription for the Standard, Premium, or Enterprise edition of Qlik Cloud Analytics or Qlik Cloud Data Integration, see Managing users - Capacity-based subscriptions.

You can add users by configuring an identity provider (IdP), or by sending individual email invitations, but not both. However, when you switch from using the invite option to using an identity provider configuration, the invite option will remain available until the identity provider has been activated.

Information noteAdministrators should ensure their users can meet the Qlik Cloud requirements. For more information, see System requirements and supported browsers.

Adding users with an identity provider

If you have an IdP, you can create an IdP configuration under Identity provider in the Management Console.

To set up an identity provider, see Identity providers.

Adding users with email invitations

To send an email invitation, you must be a tenant administrator. You can invite users to join the tenant by sending email invitations from the Users pane in the Management Console or from your User profile menu. In the invitation window, you can list multiple email addresses separated by a comma or a space. When the user receives the email invitation, they can join the tenant by clicking a link in the email. The link is valid for a limited period. It redirects the user to a registration page.

You can see the invitation status under Users > All users in the Management Console. Select Pending invites in the dropdown list to the left or select Pending invites in the Status column. Hover over the invite to see the expiry date. Invites that have expired are shown in red in the table. When the user has registered, the status changes to active. If needed, you can resend or delete the invitation. If you delete the invitation, the user cannot register, even if the link has not expired.

Pending invites in the Users pane of the Management Console

Users pane filtered on Pending invites
Tip noteFor a visual demo about adding users, see Inviting users to Qlik Cloud

Adding a user by email invitation

Do the following:

  1. In the Management Console, go to Users and click Invite.
  2. Enter the email addresses of the users that you want to invite, and then click Invite.

    Information note

    You can delete an invitation from the Management Console.

  3. The invited users are listed in the table in the Users pane.

Managing users in the Management Console

When users are added to the tenant, they are listed under Users > All users in the Management Console.

You can search for users by name, email, user ID, or IdP subject. The search on user ID and IdP subject must be an exact match. Hover over the information icon Information in the Name column to see user ID and IdP subject. The IdP subject field can be used for distinguishing one user from another if the names are identical and the email field is not visible.

For each user in the table, click More to open a menu where you can assign and remove security roles, change user entitlement, activate or disable users, revoke mobile access if it has been granted, and delete users.

User statuses

Each user has a status depending on whether they are a fully registered user, a user who has been invited but not yet registered, or a user who has been disabled. You can select a status to filter by in the dropdown list.

User status dropdown list

Dropdown list with statuses in User pane
User statuses
Status Description
Active The user is fully registered. They can use the product according to their user entitlement and assigned roles. For more information, see Assigning user entitlements and Assigning security roles and custom roles.

The user cannot access their account or use the product. All alerts owned by the user will be disabled.

Provisioned The user is provisioned by the SCIM connector but has not yet registered. You can assign roles to groups of provisioned users and add the groups to spaces. For more information, see Provisioning users and groups using SCIM.

Pending invites

The user is invited but has not yet registered. A user ID is created but no entitlement has been assigned.

The user has been assigned an entitlement to their IdP subject from the license service. The user has not yet registered, and no user ID has been created.


The user is invited to the tenant but the number of users exceeds the limit in the subscription. The user does not have access to the product until the administrator either adds more user entitlements or removes access for other users, which frees up the entitlements for the requested users.

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