Managing apps for tenant and analytics administrators

Administrator access levels for managing apps

Tenant and analytics administrators have different levels of access to apps:

• Tenant administrators: Can manage all apps in managed, shared, and personal spaces.

• Analytics administrators: Can manage apps in managed and shared spaces. Cannot manage apps in other users' personal spaces.

Apps overview

To manage apps, go to the Content page in the Administration activity center and open the Apps tab. The tab displays a table with information about the owner, space, and size of the app. The size refers to the base memory footprint of the app. You can also see when the app was last updated and find details about scheduled data reloads. You can sort by the columns Name or Last updated, and filter by Name, ID, Owner or Space.

Select Source, Published, or Staged in the dropdown list above the table:

• Source shows apps that are in personal or shared spaces. As a tenant admin or analytics admin, you can perform the following actions on these apps:

  • Manage the app reload schedule
  • Change the owner of the app
  • Move the app to another space
  • Delete the app

• Published shows apps that are in managed spaces. As a tenant admin or analytics admin, you can perform the following actions on these apps:

  • Manage the app reload schedule
  • Move the app to another space
  • Delete the app

• Staged shows apps that do not have an owner and do not belong to a space. Staged apps are only visible for tenant admins and analytics admins. As a tenant or analytics admin, you can perform the following actions on these apps:

  • Set a space for the app
  • Delete the app

Changing owner of apps

As a tenant or analytics admin, you can change owner of an app.

Do the following:

1. In the Administration activity center, go to Content > Apps.
2. Select Source.
3. Select one or more apps and click Change owner.
4. In the Change owner dialog, select the user you want to make the new owner, and then click Apply.

Changing space of apps

As a tenant or analytics admin, you can move an app to another space.

Do the following:

1. In the Administration activity center, go to Content > Apps.
2. Select Source or Published.
3. Select one or more apps and click Move.

4. In the Move dialog, select the space where you'd like to move the apps, and then click Confirm.

   Information note

   When changing the space of an app, you might need higher permissions. If required, select the Get elevated privileges checkbox before confirming.

   Elevated privileges are required if you're not the owner of the app or don’t have Can manage permission for either the current or new space. These privileges are temporary and will be reverted after the space change is complete.

Setting the space for staged apps

As a tenant or analytics admin, you can select a space for staged apps.

Do the following:

1. In the Administration activity center, go to Content > Apps.
2. Select Staged.
3. Select one or more apps and click Set space.

4. In the Select space dialog, select the space where you'd like to add the apps, and then click Confirm.

Managing scheduled reloads of app data

Reloading an app updates it with the latest data from the app data sources. Apps can be reloaded manually from activity centers or automatically based on a schedule.

As a tenant admin or analytics admin, you can view and delete reload schedules from the Administration activity center. You can see the time of the last reload and the next planned reload. With proper permissions in the spaces where the apps and data sources are stored, you can also create and edit reload schedules.

For detailed information on reload schedules, including limitations and considerations when working with schedules, see Reloading app data. For information about the permissions required to reload data, see Managing permissions in shared spaces and Managing permissions in managed spaces.

Viewing status of app reload schedules

The Scheduling column in the apps table displays the status of an app's reload schedule. An empty column means the app has no reload schedule. The schedule statuses are:

• Scheduled: The app has an enabled reload schedule. Hover over this status to view the timestamp of the last reload and the next scheduled reload.

• Schedule disabled: The app has a schedule that is currently disabled. Hover over this status to check the timestamp of the last failed reload attempt. A reload schedule is disabled after failing to execute five times in a row.

Creating or editing reload schedules

Tenant admins and analytics admins with the appropriate space permissions for an app and its data content can create a new reload schedule or edit an existing one. The schedule can be based on frequency, date, time, or when a dataset in the app is refreshed.

Do the following:

1. In the Administration activity center, go to Content > Apps.

2. Select Source or Published and locate the app for which you want to add or edit a reload schedule.

3. Click , and then select Reload schedule.

4. If you are adding a new schedule, click Add schedule in the Reload schedule dialog.

5. Configure a new reload schedule or edit the existing schedule.

   For detailed information on how to configure reload schedules, see Reloading app data.

6. Click Save.

Ownership of reload schedules

Deleting apps

As a tenant or analytics admin, you can delete apps.

Do the following:

1. In the Administration activity center, go to Content > Apps.

2. Select Source, Published, or Staged.
3. Select one or more apps and click Delete.

4. In the Delete apps dialog, select the checkbox to confirm the deletion, and then click Delete.

Monitoring app performance and managing access control

Regular monitoring of app performance, growth, and access control is essential for a positive user experience, efficient resource use, and data security. This section covers key practices to ensure optimal app functionality.