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Qlik Answers access and permissions

Access to Qlik Answers is controlled by your user role and space role permissions.

Qlik Answers has several points of access control. Access to Qlik Answers assistants and knowledge bases is controlled by user role permissions set in the Administration activity center. Access to individual assistants, knowledge bases, and the data sources used by the knowledge bases is controlled by space role permissions.

User role permissions

User role permissions are set by administrators in the Administration activity center. The following permissions are available:

  • Manage assistants: Control what level of access users have with assistants. The following permissions are available:

    • View assistants: Users can view assistants and ask questions.

    • Allowed: Users can create, view, and manage assistants.

    • Not allowed: Users cannot access assistants.

  • Manage knowledge bases: Control what level of access and interaction users have with knowledge bases. The following permissions are available:

    • View knowledge bases: Users can view knowledge bases.

    • Allowed: Users can create, view, manage, index, and search knowledge bases.

    • Not allowed: Users cannot access knowledge bases in Qlik Cloud.

  • Index the contents of a knowledge base source: Control indexing rights with knowledge bases. The following permissions are available:

    • Allowed: Users can index knowledge bases and create a reindexing schedule.

    • Not allowed: Users cannot index knowledge bases.

  • Search knowledge bases: Control search access to knowledge bases. Search allows users access to knowledge base contents when asking Qlik Answers questions. The following permissions are available:

    • Allowed: Users can search knowledge bases when asking questions of Qlik Answers assistants.

    • Not allowed: Users cannot search knowledge bases.

Additionally, to review conversations and view feedback in assistants, users require the audit admin user role.

Tip note

The minimum level of access for a consumer of assistants is:

  • Managed assistantsView assistants

    Search knowledge bases: Allowed

Spaces permissions and Qlik Answers

Your user permissions give you access to Qlik Answers, but your space roles control what you can do with Qlik Answers in different spaces. What space permissions you require depends on whether you are creating assistants or using Qlik Answers to answer your questions.

To use Qlik Answers assistants to answer questions, users need space access in:

  • The space the assistant is in.

    • The minimum space roles in a shared space is Can view and Can consume data.

    • The minimum space role in a managed space is Has restricted view.

  • The space the knowledge base is in.

    • The minimum space role in a shared space is Can consume data.

    • The minimum space role in a managed space is Has restricted view.

  • The space the data sources are in.

    • The minimum space role in a shared space is Can consume data.

    • The minimum space role in a managed space is Has restricted view. To be able to download sources used in answers, Can consume data is required.

Space permissions allow you to control which data sources are available to a user from a single assistant that uses knowledge bases and data sources in different spaces.

For example, an assistant in Managed space A has access to knowledge bases in Managed space B and Managed space C.

  • User 1 has Has restricted view in Managed space A, Can consume data in Managed space B, and no access to Managed space C.

  • User 2 has Has restricted view in Managed space A, no access to Managed space B, and Can consume data in Managed space C.

When User 1 asks a question, the assistant answers using data from Managed space B.

When User 2 asks the same question, the assistant answers using data from Managed space C.

Shared space roles and Qlik Answers permissions

Qlik Answers assistant actions by space role in a shared space – Professional or Full User entitlement

Action Owner (Space) Can manage Can edit data in apps Can edit Can view Can consume data

Chat with an assistant

Can view also requires Can consume data to chat

Yes Yes No Yes Yes No
Create new assistants Yes Yes No Yes No No
Move assistants to the space Yes Yes No Yes No No
Move assistants to another space Yes Yes No Yes No No
Open an assistant Yes Yes No Yes Yes No
Delete an assistant Yes Yes No Yes No No
Edit an assistant Yes Yes No Yes No No
Add and remove knowledge bases Yes Yes No Yes No No

Review answers and feedback

Information noteThis also requires the Audit Admin user role.
Yes Yes No Yes No No

Qlik Answers knowledge base actions by space role in a shared space – Professional or Full User entitlement

Action Owner (Space) Can manage Can edit data in apps Can edit Can view Can consume data
Create knowledge bases Yes Yes No Yes No No
Move knowledge bases to the space Yes Yes No Yes No No
Move knowledge bases to another space Yes Yes No Yes No No
Open a knowledge base Yes Yes No Yes Yes No
Delete a knowledge base Yes Yes No Yes No No
Edit a knowledge base Yes Yes No Yes No No
Index sources Yes Yes No Yes No No
Set up an index schedule Yes Yes No Yes No No
Get answers from knowledge bases using an assistant Yes Yes No Yes Yes No
View sources from knowledge base Yes Yes No Yes Yes No

Qlik Answers assistant actions by space role in a shared space – Analyzer entitlement

Action Owner (Space) Can manage Can edit data in apps Can edit Can view Can consume data

Chat with an assistant

Can view also requires Can consume data to chat

Yes Yes No Yes Yes No
Create new assistants Yes Yes No Yes No No
Move assistants to the space Yes Yes No Yes No No
Move assistants to another space Yes Yes No Yes No No
Open an assistant Yes Yes No Yes Yes No
Delete an assistant Yes Yes No Yes No No
Edit an assistant Yes Yes No Yes No No
Add and remove knowledge bases Yes Yes No Yes No No

Review answers and feedback

Information noteThis also requires the Audit Admin user role.
Yes Yes No Yes No No

Qlik Answers knowledge base actions by space role in a shared space – Analyzer entitlement

Action Owner (Space) Can manage Can edit data in apps Can edit Can view Can consume data
Create knowledge bases Yes Yes No Yes No No
Move knowledge bases to the space Yes Yes No Yes No No
Move knowledge bases to another space Yes Yes No Yes No No
Open a knowledge base Yes Yes No Yes Yes No
Delete a knowledge base Yes Yes No Yes No No
Edit a knowledge base Yes Yes No Yes No No
Index sources Yes Yes No Yes No No
Set up an index schedule Yes Yes No Yes No No
Get answers from knowledge bases using an assistant Yes Yes No Yes Yes No
View sources from knowledge base Yes Yes No Yes Yes No
Tenant and analytics administrator Qlik Answers assistant actions in a shared space
Action Tenant and analytics admin supported
Chat with an assistant Yes
Create new assistants No
Move assistants to the space No
Move assistants to another space No
Open an assistant Yes
Delete an assistant Yes
Edit an assistant No
Add and remove knowledge bases No

Review answers and feedback

Information noteThis also requires the Audit Admin user role.
Yes
Tenant and analytics administrator Qlik Answers knowledge base actions in a shared space
Action Tenant and analytics admin supported
Create knowledge bases No
Move knowledge bases to the space No
Move knowledge bases to another space No
Open a knowledge base Yes
Delete a knowledge base Yes
Edit a knowledge base No
Index sources No
Set up an index schedule No
Get answers from knowledge bases using an assistant Yes

Managed space roles and Qlik Answers permissions

Qlik Answers assistant actions by space role in a managed space – Professional or Full User entitlement

Action Owner (Space) Can manage Can publish Can contribute Can view Has restrictive view Can consume data Can operate

Chat with an assistant

Yes Yes No Yes Yes Yes No Yes
Create new assistants Yes Yes No No No No No No
Move assistants to the space Yes Yes No Yes No No No No
Move assistants to another space Yes Yes No Yes No No No No
Open an assistant Yes Yes No Yes Yes Yes No Yes
Delete an assistant Yes Yes No Yes No No No No
Edit an assistant Yes Yes No Yes No No No No
Add and remove knowledge bases Yes Yes No Yes No No No No

Review answers and feedback

Information noteThis also requires the Audit Admin user role.
Yes Yes No Yes Yes No No No

Qlik Answers assistant actions by space role in a managed space – Professional or Full User entitlement

Action Owner (Space) Can manage Can publish Can contribute Can view Has restrictive view Can consume data Can operate
Create knowledge bases Yes Yes No Yes No No No No
Move knowledge bases to the space Yes Yes No Yes No No No No
Move knowledge bases to another space Yes No No Yes No No No No
Open a knowledge base Yes Yes No Yes Yes No No No
Delete a knowledge base Yes Yes No Yes No No No No
Edit a knowledge base Yes Yes No Yes No No No No
Index sources Yes Yes No Yes No No No Yes
Set up an index schedule Yes Yes No Yes No No No Yes
Get answers from knowledge bases using an assistant Yes Yes No Yes Yes Yes Yes No
View sources from knowledge base Yes Yes No Yes Yes Yes Yes No

Qlik Answers assistant actions by space role in a managed space – Analyzer entitlement

Action Owner (Space) Can manage Can publish Can contribute Can view Has restrictive view Can consume data Can operate

Chat with an assistant

Yes Yes No Yes Yes Yes No Yes
Create new assistants Yes Yes No No No No No No
Move assistants to the space Yes Yes No Yes No No No No
Move assistants to another space Yes Yes No Yes No No No No
Open an assistant Yes Yes No Yes Yes Yes No Yes
Delete an assistant Yes Yes No Yes No No No No
Edit an assistant Yes Yes No Yes No No No No
Add and remove knowledge bases Yes Yes No Yes No No No No

Review answers and feedback

Information noteThis also requires the Audit Admin user role.
Yes Yes No Yes Yes No No No

Qlik Answers assistant actions by space role in a managed space – Analyzer entitlement

Action Owner (Space) Can manage Can publish Can contribute Can view Has restrictive view Can consume data Can operate
Create knowledge bases Yes Yes No Yes No No No No
Move knowledge bases to the space Yes Yes No Yes No No No No
Move knowledge bases to another space Yes No No Yes No No No No
Open a knowledge base Yes Yes No Yes Yes No No No
Delete a knowledge base Yes Yes No Yes No No No No
Edit a knowledge base Yes Yes No Yes No No No No
Index sources Yes Yes No Yes No No No Yes
Set up an index schedule Yes Yes No Yes No No No Yes
Get answers from knowledge bases using an assistant Yes Yes No Yes Yes Yes Yes No
View sources from knowledge base Yes Yes No Yes Yes Yes Yes No
Tenant and analytics administrator assistant actions in a managed space
Action Tenant and analytics admin supported
Chat with an assistant Yes
Create new assistants No
Move assistants to the space Yes
Move assistants to another space Yes
Open an assistant Yes
Delete an assistant Yes
Edit an assistant No
Add and remove knowledge bases No

Review answers and feedback

Information noteThis requires the Audit Admin user role.
Yes
Tenant and analytics administrator knowledge base actions in a managed space
Action Tenant and analytics admin supported
Create knowledge bases No
Move knowledge bases to the space Yes
Move knowledge bases to another space Yes
Open a knowledge base Yes
Delete a knowledge base Yes
Edit a knowledge base No
Index sources No
Set up an index schedule No
Get answers from knowledge bases using an assistant Yes

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