Managing knowledge bases
You can manage knowledge bases from the catalog. You can:
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Add knowledge bases to collections
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Move knowledge bases between spaces
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Change knowledge bases' name, description, or tags
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Delete knowledge bases
Adding knowledge bases to collections
Collections allow you to group related content together. For more information, see Collections.
Do the following:
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In the catalog, click
on a knowledge base. -
Select Manage > Add to collection.
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Select a collection or create a new collection.
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Click Done.
Sharing knowledge bases
You can share a knowledge base by inviting a user, group, or everyone in your tenant to the space where it is stored.
Do the following:
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In the catalog, click
on the item to be shared and select Share > Invite. -
Search for users or groups by name or email address.
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Select space permissions for the users or groups.
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Or, select permissions for Anyone at <your tenant name> from the dropdown list.
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Click Done.
The users receive access to the shared item and all other content in the space.
Moving knowledge bases
Do the following:
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In the catalog, click
on a knowledge base. -
Select Manage > Move.
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Under Space, select a destination space.
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Click Move.
Changing knowledge base details
You can change the titles and descriptions of your knowledge bases. You can also change the tags used with the knowledge base. Tags are used to group knowledge bases with related content. When adding new tags, users can view all tags that exist in the tenant.
Do the following:
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In the catalog, click
on a knowledge base. -
Select Manage > Edit details.
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After Name, enter a new name.
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After Description, enter a new description.
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After Tags, add tags.
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Click Done.
Deleting knowledge bases
Do the following:
-
In the catalog, click
on a knowledge base. -
Select Delete.
- Click Delete.