Downloading app content

The data behind a visualization can be downloaded as a Microsoft Excel file. You can also download visualizations as images or PDF files. Sheets and stories can be downloaded as PDF. The Download dialog lets you configure output settings.

When downloading app content, consider the following details:

• You must allow pop-ups in your browser to download app content.

• The download process looks different if you are using a touchscreen device. See: Long-touch menu on touch devices.

• If you use a custom theme, styling may not display as intended in images and PDFs.

Data

When you download visualization data, the Download dialog generates a Microsoft Excel file. If data download is not available for the selected chart, you will see a preview of the image download.

Images

By default, a downloaded image contains the current view of displayed data or details. You can customize the amount of data or details displayed by adjusting width and height. The preview of the image adjusts as you make your changes. Images are downloaded in PNG format.

PDFs

You can download a PDF of an entire sheet or an individual visualization. PDF resolution is 300 DPI. You can select the page orientation (landscape or portrait) and adjust the scale. The PDF paper size will be A4. In the preview pane, you can rotate and print the PDF. The previewed PDF adjusts as you make changes.

There are three aspect ratio options:

Fill

The object is resized to minimize white space on the page. This is the default option when downloading a visualization. This option has the following characteristics:

• The whole object is scaled to fit the chosen PDF orientation.

• The sheet or visualization is centered on the page.

• Chart proportions may or may not be the same as seen in the browser window. The object is resized, to scale, until one side of the page is filled. Any remaining white space on the page is filled in, potentially impacting proportions.

• Resolution is affected by browser window size. A larger browser window size will result in a PDF with smaller text.

Fit to page

The object is resized, but the proportions remain the same. This option has the following characteristics:

• The whole object is scaled to fit the chosen PDF orientation.

• Chart proportions are the same as you see in the browser window.

• The sheet or visualization is centered on the page.

• Resolution is affected by browser window size. A larger browser window size will result in a PDF with smaller text.

Fixed size

The generated PDF will have pre-defined dimensions. This is the default if you use a small screen or download an entire sheet. This scale option has the following characteristics:

• This option is recommended if you want a PDF with a consistent size, regardless of your device's screen size.
• The whole object is scaled to fit the chosen PDF orientation.
• The sheet or visualization is centered on the page.
• Resolution is not affected by browser window size.

Downloading visualizations

Do the following:

1. Right-click the visualization or click . Click Download.

2. Select Data, Image, or PDF:
   1. Data: nothing to configure.
   2. Image: use the Details drop down list and select Custom to change width and height.
   3. PDF:
   • Choose either Portrait or Landscape.
   • Under Scale, select Fill, Fit to page, or Fixed size.
3. Click Download.

Downloading sheets

Do the following:

1. Open the sheet you want to download.
2. Click in the toolbar and select Download sheet as PDF.
3. Choose either Portrait or Landscape.
4. Under Scale, you can select Fill, Fit to page, or Fixed size.
5. Click Download.

Downloading stories

Do the following:

1. Open the story you want to download.
2. Click in the toolbar and select Download story as PDF.

Limitations

When downloading app content

When downloading as image

• Filter panes and sheet titles cannot be exported.

• When using a custom font in your app, it is assumed you have the required license to use that font in output from Qlik Sense. To ensure your fonts are licensed, make use of the multiple open-source fonts available in Qlik Sense for styling app content.

  If you have the required licenses for a font that is not available in the default Qlik Sense themes, Create themes with custom fonts to learn about adding the font to a custom theme.

• Shadows applied to chart objects are not shown in the output.

When downloading as PDF

• Third-party extensions and action buttons are exported as blank images.
• Filter panes cannot be exported as individual charts. They will be exported if you download the entire sheet.
• Visualization extensions (custom objects) cannot be downloaded as PDFs. They can be downloaded as images.
• Dynamic view objects are not supported. They are exported as blank images. However, unlike other unsupported chart types, dynamic charts increase download times. A sheet with many dynamic charts might time out and fail to download.
• There is no preview in the Download dialog if the browser does not have a PDF viewer plugin installed.

• When using a custom font in your app, it is assumed you have the required license to use that font in output from Qlik Sense. To ensure your fonts are licensed, make use of the multiple open-source fonts available in Qlik Sense for styling app content.

  If you have the required licenses for a font that is not available in the default Qlik Sense themes, Create themes with custom fonts to learn about adding the font to a custom theme.

• When characters that are unsupported in the selected font are used in app content, these characters will be rendered in output with a font in which they are supported. Different behavior might be noticed if a custom font is used.

• If you use a custom theme in your app to define font use (for example, adding a font file directly to the theme), fonts rendered in various outputs might not be the same fonts you have used in your app.

• When downloading app content as PDF, shadows applied to chart objects are not shown in the output.

When downloading stories as PDF

• Stories download with the following settings:

  • Paper size: A4

  • Resolution: 200 DPI

  • Orientation: Landscape

  • Scale: Fit to page. The Storytelling 16:9 format is kept, resulting in some extra space at the bottom of the PDF.

• When characters that are unsupported in the selected font are used in embedded app content (not the story text elements), these characters will be rendered in the PDF file with a font in which they are supported. Different behavior might be noticed if a custom font is used.

• The app locale determines the font used in story text elements, not the fonts in chart snapshots. For example:

  • Arial is the default, unless the app locale matches with one of the cases below.

  • WenQuanYi Zen Hei is used for Simplified Chinese (China) and Japanese (Japan), among others.

  • FreeSerif is used for Georgian (Georgia) and Thai (Thailand), among others.

• Embedded sheets are downloaded as PDFs in their default state. Changes made to objects in embedded sheets, such as changing the orientation of a bar chart, are not included.

• The language in text objects in the story should match the language set in the load script for the app system variable CollationLocale. If they differ, text objects in stories might not download as expected.

• When downloading stories as PDF, shadows applied to chart objects are not shown in the output.

When downloading data

• Map visualization data cannot be downloaded.
• Box plot, distribution plot and histogram data contain multiple hypercubes that correspond to multiple sheets in the downloaded Microsoft Excel file. When you download data, the default hypercube is only downloaded as a single sheet.

• When downloading data from a table, font and hyperlink styling is not preserved. Dynamic colors are not supported in chart data downloads.

• The Excel file cannot have more than:

  • 1,048,566 rows
  • 16,384 columns

• The size of the downloaded Excel file cannot exceed 100 MB. File size will depend on:

  • The number of columns and rows

  • The total amount of cells

  • The amount of text in the cells

  The total amount of cells cannot be determined before download.