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Renewing your subscription

You can renew a Qlik Sense Business subscription at any time using My Qlik.

  1. Log into My Qlik.
  2. Select the subscription you want to change.
  3. Click the Renew button for the appropriate subscription.
  4. Use the + and buttons, to select the number of paid seats for the renewal period.

    As you increase or decrease the number of users the monthly cost based on tiered pricing is displayed on the right side.

    Warning noteYou cannot reduce the number of seats below the number of active users in the tenant. If the number of active users is greater than the number you wish to purchase, the service account owner must first remove users and wait minimum two minutes before you proceed with reducing the number of seats.
  5. Click Continue.

    The payment page appears.

  6. To use the credit card on file, ensure that it is selected.
    Information noteTo add a new credit card, click Add new payment and enter your new credit card information
  7. Click Continue.

    The Overview page displays your selections.

  8. Confirm your selection and click Pay.

Once the payment is processed, your subscription is renewed. The subscription tile updates to reflect the cancellation request and displays the date on which the cancellation becomes effective.