Reducing the number of users
You can reduce the number of users in your Qlik Sense Business subscription using My Qlik. You can also choose to undo the reduction in users any time before the new term begins.
- Log into My Qlik.
- Go to the Subscriptions tab.
The Subscriptions tab displays a tile for each of your subscriptions.
- Click the Manage button.
Click Reduce seats.
- On the Reduce users screen use the + and – buttons to select the number of paid users for the next subscription term.
As you increase or decrease the number of users the monthly cost based on tiered pricing is displayed on the right side.
A confirmation is displayed that provides information about when the change takes effect and prompts you to confirm the change.
Check the I Understand box and click Confirm.
The subscription tile updates to reflect the reduction of users request and displays the date on which the change takes effect.
Undoing a seat reduction
If you decide that you do not want to reduce the number of seats, you can undo the request any time before the new term.
- From the Subscriptions tab, click Undo Request on the affected subscription tile.
A confirmation box displays, prompting you to confirm that you want to undo the action.
- Check the I Understand box and click Confirm.
The subscription tile updates to reflect the original number of seats.