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Configuring a tenant alias

Customers can define an alias for a tenant giving users two options to navigate to the tenant. The original tenant name is assigned when the service account owner (SAO) sets up your account. An alias that might better represent the customer, and can be configured or changed at any time.

The tenant hostname never changes. The hostname is used for recovery and as a secure way to access your tenant. You find the tenant hostname in your user profile, in the About section.

Tenant administrators can:

  • Update the Alias hostname and then log in using the new alias.
    Information noteChanging the tenant alias will cause users who have bookmarked the original tenant alias to have to update their bookmarks. The new tenant alias must be communicated to users.
  • Remove the Alias hostname.
  • Update the Display name of their tenant.
  • Information noteIf you have a trial subscription of Qlik Sense Business or Qlik Cloud Analytics Standard, you can update the Display name of your tenant, but you cannot set an Alias hostname.

To configure or change the tenant alias, complete the following steps:

  1. Log in to tenant using the original hostname.
  2. In the Management Console, go to Settings >Tenant.
  3. Enter or change the Alias hostname.
  4. Add or modify the Display name if desired.
  5. Navigate to hostname alias and log in to verify that tenant works with alias.

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