This section describes problems that can occur when navigating in and interacting with Qlik Sense.
Small screen device
You are using a device with a very small screen (480 pixels wide or smaller).
Open the app from a computer or a device with a larger screen.
For more information, see 在小螢幕上查看應用程式.
I cannot re-order items in app overview
I want to move sheets or stories in app overview but it is not possible.
You are using the mouse on a hybrid device.
- Turn touch device support off in the global menu (¨).
- Hold the mouse button pressed for a while before moving the slide.
- Alternatively, use the touch screen instead and move the item by long-touch and drag.
The reading order in a shared chart has changed. For example, I shared a chart displaying right-to-left reading order, but now the reading order is left-to-right in my shared chart.
The reading order setting has been changed in the app after the chart was shared.
Make sure the correct reading order is turned on in the app styling settings, in the app the chart is shared from. For more information, see 啟用從右至左的閱讀順序.