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Zendesk 

Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.

You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.

Nota informativaThe Chat object is not supported.

Preparing for authentication

To access your Zendesk data, you need to authenticate the connection with your account credentials.

  • Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.

Creating the connection

For more information, see Conexión a aplicaciones SaaS.

  1. Fill in the required connection properties.
  2. Provide a name for the connection in Connection name.

  3. Select Open connection metadata to define metadata for the connection when it has been created.

  4. Click Create.

Connection settings
Setting Description
Data gateway

Seleccione una Data Movement gateway si su caso de uso así lo requiere.

Nota informativa

Este campo no está disponible con la suscripción Qlik Talend Cloud Starter porque Data Movement gateway no se admite. Si tiene otro nivel de suscripción y no desea utilizar Data Movement gateway, seleccione Ninguna.

Para obtener información sobre las ventajas de Data Movement gateway y los casos de uso que lo requieren, consulte Qlik Data Gateway - Data Movement.

Email Email address that is associated to your Zendesk account.
Password Password to the Zendesk account.
Subdomain

You can find your subdomain in Zendesk: Settings > Account > Subdomain.

You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain.

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