Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
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Mer information om att ansluta till SaaS-program finns i Koppla till SaaS-program.
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Gateway för dataflytt måste vara installerat för att flytta data från SaaS-program. Mer information finns i Qlik Data Gateway – dataflytt.
Uppdateringsmetoder som stöds
Mer information finns i Ändra behandling.
Mellanlagringsuppgifter:
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Sammanställning av ändringsdata (CDC)
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Ladda och jämför
Replikeringsuppgifter:
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Sammanställning av ändringsdata (CDC) med ändringstabeller
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Fullständig laddning
Mellanlagra data i datareservoar-uppgifter:
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Sammanställning av ändringsdata (CDC)
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Ladda igen
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
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Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
| Setting | Description |
|---|---|
| Data gateway |
Välj en Gateway för dataflytt som du vill använda när du replikerar data. |
| Email address that is associated to your Zendesk account. | |
| Password | Password to the Zendesk account. |
| Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |