ServiceNow

ServiceNow provides enhanced management and tracking of IT systems and day-to-day operations. You can use ServiceNow as a data source when landing or replicating data.

For more information about connecting to SaaS applications, see Connessione alle applicazioni SaaS.
Gateway dati - Spostamento dati must be installed to land or replicate data from SaaS applications. For more information, see Qlik Data Gateway - Spostamento dati.

Supported update methods

Change data capture (CDC)

Landing or replication starts with a full load. The data is then kept up-to-date using incremental loading based on date fields.
Reload and compare
This extracts the entire data set from the source and reloads it to your target. You can schedule periodic reloads to keep the data up-to-date.

For more information, see Cambia elaborazione.

Preparing for authentication

To access your ServiceNow data, you need to authenticate the connection with your ServiceNow account credentials.

Make sure that the account you use has read access to the tables you want to fetch.

Creating the connection

Fill in the required connection properties.
Provide a name for the connection in Connection name.
Select Open connection metadata to define metadata for the connection when it has been created.
Click Create.

Connection settings
Setting	Description
Gateway	Select a Gateway di Data Movement to use when replicating data.
Instance	ServiceNow instance. To obtain your instance in ServiceNow, navigate to System Web Services > REST > REST API Explorer. In any request URL your instance is included like: https://<INSTANCE>.service-now.com/api/now/.
Username	The user name associated with your ServiceNow account.
Password	Password for the ServiceNow account.

You can identify updates to the tables

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