Nice InContact

Nice InContact is a cloud contact center solution.

For more information about connecting to SaaS applications, see Koppla till SaaS-program.
For more information about Lite connectors, see Klassificeringar för SaaS-tillämpnings-kopplingar.
Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see När krävs Data Movement gateway?.

Feature/Functionality	Support details
Supported Qlik Talend Data Integration projects	Data pipeline projects and Replication projects.
Metoder för uppdatering av mål	Landing tasks: Change data capture (CDC) Reload and compare Replication tasks: Change data capture (CDC) using Change Tables Full load Landing data in a data lake tasks: Change data capture (CDC) Reload
Hantera metadata	Manual metadata generation is required.
Utveckling av schema	Fully supported
Replication of LOB columns (NCLOB, CLOB, and BLOB)	Determined by the task type: Landing tasks: Supports limited LOB size only Replication tasks: Supports unlimited LOB
Scheduled CDC	Only required when accessing data sources without Data Movement gateway.
Notifications	Fully supported Konfigurera aviseringar vid ändringar under drift
Monitoring	Fully supported Övervaka en enskild datauppgift
Automatic denesting of JSON column payloads	Fully supported

Preparing for authentication

To access your Nice InContact data, you need to authenticate the connection with your account credentials.

Make sure that the account you use has read access to the tables you want to fetch.

To generate your access key and access key secret:

Log into Data Extraction API.
Click General Requirements. The authorization token is generated as well as your access key and key secret.
Copy them to paste them in Access Key and Access Key Secret respectively.

Creating the connection

For more information, see Koppla till SaaS-program.

Fill in the required connection properties.
Provide a name for the connection in Connection name.
Select Open connection metadata to define metadata for the connection when it has been created.
Click Create.

Connection settings
Setting	Description
Data gateway	Välj en Data Movement gateway om det krävs för ditt användningsfall. Anteckning om information Detta fält är inte tillgängligt med Qlik Talend Cloud Starter-prenumerationen eftersom den inte stöder Data Movement gateway. Om du har en annan prenumerationsnivå och inte vill använda Data Movement gateway väljer du Inget. Information om fördelarna med Data Movement gateway och användningsfall som kräver det finns i Qlik Data Gateway - Data Movement.
Access Key	Access key.
Access Key Secret	Access key secret.
Start Date	Start date in the format `YYYY-MM-DD`. Example: 2024-05-31.

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