FrontApp PÅ DEN HÄR SIDAN
FrontApp is a customer communication platform that combines emails, apps, and teammates into a single view.
Front integration replicates data using the Front API .
See the
Schema section for a list of objects available for replication.
Ögonblicksbild av funktion En översiktlig beskrivning av denna koppling, inklusive användbara länkar och funktioner som stöds.
Preparing for authentication To access your data, you need to authenticate the connection with your account credentials.
Anteckning om information Kontrollera att kontot du använder har läsåtkomst till de tabeller som du vill hämta.
Before you begin authentication, make sure you meet the following requirements:
You have a FrontApp developer account. You are a company admin in FrontApp, which is required to create an API token in the FrontApp portal. To generate your API token:
Log into your Front account. Go to Settings > Company > Developers . Go to the API Tokens tab. Click Create API token . Specify an API token name . Specify a token Scope . Click Create . Copy and paste your API token into a secured file. Creating the connection Mer information finns i Koppla till SaaS-program .
Ange de kopplingsegenskaper som krävs. Ange ett namn på kopplingen i Kopplingsnamn .
Välj Öppna kopplingsmetadata för att definiera metadata för kopplingen när den har skapats.
Klicka på Skapa .
Connection settings Setting Description Data gateway
Välj en Gateway för dataflytt om det krävs för ditt användningsfall.
Anteckning om information Detta fält är inte tillgängligt med Qlik Talend Cloud Starter -prenumerationen eftersom den inte stöder Gateway för dataflytt . Om du har en annan prenumerationsnivå och inte vill använda Gateway för dataflytt väljer du Inget .
Information om fördelarna med Gateway för dataflytt och användningsfall som kräver det finns i Qlik Data Gateway – dataflytt .
Start Date Ange det datum, i formatet MM/DD/YYYY, från vilket data måste replikeras från din källa till ditt mål.
Token Token.
SchemaAnteckning om information Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
The schema and info displayed below is for version 2.
Depending on your destination, table and column names may not appear as they are outlined below.
accounts_table
The accounts_table table contains data about accounts in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
accounts_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
channels_table
The channels_table table contains data about channels in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
channels_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
inboxes_table
The inboxes_table table contains data about inboxes in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
inboxes_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
The tags_table table contains a list of tag statistics since the last completed replication job through the most recent iteration of the defined Incremental Range (day or hour).
This table will include tags in your Front account.
Note : During the historical replication job, all increments (defined using the Incremental Range setting) since the Start Date will be replicated. This will result in the first record for this table being an aggregated record across all tags.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table
The teammates_table table contains data about teammates in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
teams_table
The teams_table table contains data about teams in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teams_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING