Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
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For more information about connecting to SaaS applications, see Verbinding maken met SaaS-applicaties.
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For more information about Lite connectors, see Classificaties voor SaaS-applicatieconnectoren.
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Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see Wanneer is de Data Movement gateway vereist?.
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
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Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
For more information, see Verbinding maken met SaaS-applicaties.
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
Setting | Description |
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Data gateway |
Selecteer een Data Movement gateway als dit is vereist voor uw usecase. Informatie
Dit veld is niet beschikbaar met het Qlik Talend Cloud Starter-abonnement, omdat het geen ondersteuning biedt voor Data Movement gateway. Als u een ander abonnementsniveau hebt en Data Movement gateway niet wilt gebruiken, selecteer dan Geen. Raadpleeg Qlik Data Gateway - Data Movement voor informatie over de voordelen van Data Movement gateway en usecases waarvoor deze is vereist. |
Email address that is associated to your Zendesk account. | |
Password | Password to the Zendesk account. |
Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |