Troubleshooting Qlik Web Connectors installation
There are several things you can do to troubleshoot and resolve problems before logging a case with product support. This section describes potential problems that can occur while installing and setting up Qlik Web Connectors.
Windows has blocked the downloaded zip file. You get a pop-up error message when you try to run the Qlik Web Connectors application:
- Could not load file or one of its dependencies. Operation is not supported.
Qlik Web Connectors do not have permission to reserve the port. The Startup_Log.txt file contains the error message:
- Unable to configure namespace reservation
Qlik Web Connectors are trying to access a port registered to another application or service. The Startup_Log.txt file contains one of the following error messages:
- Failed to listen on prefix 'http://+:5555/' because it conflicts with an existing registration of the machine
- The process cannot access the file
Qlik Web Connectors are not using the default port number. You get one of the following error messages during your loading process:
- Access is denied