RingCentral

RingCentral is a cloud-based telephony platform. You can land analytics data from RingCentral as a data source when landing or replicating data.

• For more information about connecting to SaaS applications, see Verbinding maken met SaaS-applicaties.

• Gegevensgateway - Gegevensverplaatsing must be installed to land or replicate data from SaaS applications. For more information, see Qlik Gegevensgateway - Gegevensverplaatsing.

Supported update methods

• Change data capture (CDC)

  Landing or replication starts with a full load. The data is then kept up-to-date using incremental loading based on date fields.

• Reload and compare

  This extracts the entire data set from the source and reloads it to your target. You can schedule periodic reloads to keep the data up-to-date.

For more information, see Verwerken wijzigen.

Preparing for authentication

To access your RingCentral data, you need to authenticate the connection with your account credentials.

1. Make sure that your app has the Analytics permissions. For more information, see Configuring Analytics portal permissions in the RingCentral documentation.

2. In RingCentral, navigate to Console/Apps.

3. Click Create App.

4. In What type of app are you creating?, select REST API App and click Next.

5. In Authentication, select 3-Legged OAuth flow and Server-side web app.

6. Click Create.

7. When the app is created, make sure that https://connector.qlik.com/auth/oauth/v3.htm is set up to be a valid redirect_uri.

Creating the connection

1. Click Authenticate when you have filled in the required connection settings.

   You may be asked to log in to the source application.

   A window is displayed with an authentication code.

2. Copy the code to the clipboard and return to the connection dialog.

3. Paste the code in Complete authentication with the code provided by the source and click Verify.

   TipYou may need to scroll down to see this field.

   When status is Verified,the authentication is verified.

4. Provide a name for the connection in Connection name.

5. Select Open connection metadata to define metadata for the connection when it has been created.