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SMTP

The Qlik SMTP connector lets you connect to an SMTP server of your choice and then use it to deliver outgoing emails. This can be used to report errors or send confirmation when a scheduled reload has been completed.

Information noteThis SMTP connector is only available in Qlik Sense SaaS. For the client managed version, see Qlik Web Connectors: SMTP.

Supported offerings

  • Qlik Sense Business
  • Qlik Sense Enterprise SaaS

Accessing your SMTP server

To access your SMTP server, you need to authenticate the connector with your SMTP server details. After you create a new connection and select SMTP as your connector, you need to enter the server address along with your username and password. You also need to choose an appropriate port and an SSL mode for the connection to the server.

Creating a data source connection

Loading data from tables

After you authenticate the connector with your credentials, you can use the following table:

Tables that can be loaded
Table Description
SendEmail Use this table to send out emails.

To send out an email using the table, enter the required parameters and click Preview data. By clicking Preview data the table will try to send an email out to the email address you entered in the To and CC parameters. Required parameters are marked with an asterisk (*). The table fields are displayed under the Data preview tab. You can select fields individually by selecting the box beside each field name. Select Insert script after you have made your selection. For more information, see Selecting data from tables.

Checking the status

The table field status informs you whether the email has been sent or not. This does not guarantee that the email was delivered. To check if the email was delivered you need to check the recipient inbox.

There are various reasons why a sent email is not delivered. For example, if the recipient's:

  • Email address does not exist.
  • Inbox is full.
  • Email service has blocked the email.

Troubleshooting

You receive an error message that the connection to the SMTP server failed

Possible cause

The SSL Mode parameter has not been set up correctly.

Proposed action

Choose a different SSL mode. Make sure that you are using an encrypted connection. Unencrypted connections are not supported.

You cannot send out emails

Possible cause Possible causes

There are many possible causes preventing you from sending out emails. For example:

  • The From Email address is different and not linked to the authenticated user.
  • The mail service has spam protection enabled, preventing multiple email recipients.

Proposed action Proposed actions

Do one of the following:

  • Make sure that the email address used in the From Email parameter is linked to the authenticated user. Check the authenticated account settings on your mail server.
  • Check that the mail service allows emails to be sent out to multiple recipients.