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Subscription review

Cadence: Yearly

Subscription model: All

Roles: Service Account Owner (SAO), Tenant Admin (TA—for IdP item only)

Last verified: 2026-05

Benefits:

• Aligns next-year capacity plan with actual prior-year consumption
• Surfaces add-ons that are no longer being used
• Confirms tenant region(s) still match data-residency obligations

Goal

The SAO is the documented role for managing the subscription in My Qlik per Qlik's SAO / Tenant Admin FAQ. Tenant Admins can see the subscription type from the admin console, but only the SAO has My Qlik subscription-management rights. The annual review covers pricing plan, tier, capacity, add-ons, region, and reconciles actual consumption (including overage) with the contracted entitlement. Capacity-based Qlik Cloud Analytics has four tiers—Starter, Standard, Premium, Enterprise—and user-based subscriptions include Qlik Sense Enterprise SaaS and Qlik Sense Business.

Note on contract term. Reducing tier, capacity, or add-ons mid-term is generally not possible on a multi-year contract—most downsizing decisions can only be actioned at renewal. If the subscription is a multi-year contract, treat the surface unused add-ons items below as renewal-planning inputs rather than actions to take immediately, and time the review to feed the renewal cycle. For multi-tenant subscriptions, entitlement is pooled across tenants—see Subscription and entitlement sharing.

Tasks

References

• Finding tenant information
• Qlik Cloud Analytics subscription options
• Qlik Cloud capacity-based subscriptions
• Qlik Cloud user-based subscriptions
• Service Account Owner and Tenant Admin FAQ

Tags: #yearly #licensing #subscription #sao