Skip to main content

Capturing the HAR File

The are the instructions for Google Chrome. Other browsers have similar capabilities.

  1. Open Chrome
  2. Go to the Customize and Control Google Chrome options menu and select More tools… > Developer Tools or simply press F12
  3. Go to the Network tab
  4. Reproduce the issue
  5. Click the on Export HAR (down pointing arrow)
  6. Save the file
  7. Attach to the ticket.

Did this page help you?

If you find any issues with this page or its content – a typo, a missing step, or a technical error – please let us know!