Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
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For more information about connecting to SaaS applications, see SaaS 응용 프로그램에 연결.
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For more information about Lite connectors, see SaaS 응용 프로그램 커넥터에 대한 분류.
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Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see Data Movement gateway는 언제 필요합니까?.
Supported update methods
For more information, see 대상 업데이트 방법.
Landing tasks:
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Change data capture (CDC)
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Reload and compare
Replication tasks:
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Change data capture (CDC) using Change Tables
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Full load
Landing data in a data lake tasks:
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Change data capture (CDC)
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Reload
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
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Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
For more information, see SaaS 응용 프로그램에 연결.
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
Setting | Description |
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Data gateway |
사용 사례에 필요한 경우 Data Movement gateway를 선택합니다. 정보 메모
이 필드는 Data Movement gateway를 지원하지 않으므로 Qlik Talend Cloud 시작 구독에서는 사용할 수 없습니다. 다른 구독 계층이 있고 Data Movement gateway를 사용하지 않으려면 없음을 선택합니다. Data Movement gateway의 이점과 이를 필요로 하는 사용 사례에 대한 자세한 내용은 Qlik Data Gateway - Data Movement를 참조하십시오. |
Email address that is associated to your Zendesk account. | |
Password | Password to the Zendesk account. |
Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |