Zendesk 

Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.

You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.

• For more information about connecting to SaaS applications, see SaaS 응용 프로그램에 연결.

• For more information about Lite connectors, see SaaS 응용 프로그램 커넥터에 대한 분류.

• Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see Data Movement gateway는 언제 필요합니까?.

Feature snapshot

Feature/Functionality	Support details
Supported Qlik Talend Data Integration projects	Data pipeline projects and Replication projects.
대상 업데이트 방법	Landing tasks: Change data capture (CDC) Reload and compare Replication tasks: Change data capture (CDC) using Change Tables Full load Landing data in a data lake tasks: Change data capture (CDC) Reload
메타데이터 관리	Manual metadata generation is required.
스키마 진화	Fully supported
Replication of LOB columns (NCLOB, CLOB, and BLOB)	Determined by the task type: Landing tasks: Supports limited LOB size only Replication tasks: Supports unlimited LOB
Scheduled CDC	Only required when accessing data sources without Data Movement gateway.
Notifications	Fully supported 작업 변경 알림 설정
Monitoring	Fully supported 개별 데이터 작업 모니터링
Automatic denesting of JSON column payloads	Fully supported

Preparing for authentication

To access your Zendesk data, you need to authenticate the connection with your account credentials.

• Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.

Creating the connection

For more information, see SaaS 응용 프로그램에 연결.

1. Fill in the required connection properties.

2. Provide a name for the connection in Connection name.

3. Select Open connection metadata to define metadata for the connection when it has been created.

4. Click Create.