Issue Management

An Issue has an HTML based rich text formatted description that can contain images, tables, and even mentions of users and objects. An Issue also has the classic attributes (e.g. Status, Priority, Assignee, Reporter) and the relationships (e.g. Blocks, Related To, Duplicates) commonly used by issue tracking systems such as Atlassian JIRA.

A new pre-installed "Standard Extension Issues" package allows users to create new models of type "Issues" which contains the Issue object type (just like Glossary contains Terms). Manage >Metamodel allows one to extend the Article object type with custom attributes or links to other custom objects. Issues benefit from the same capabilities as any other custom objects including search (Metadata Query Language (MQL)), security, as well as the ability to have comments, and even operate under workflow.