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One or more Qlik Sense services did not start after installation

Possible cause  

The Qlik Sense Repository Service (QRS) cannot start if there is no repository database, and if the QRS is not running, none of the other Qlik Sense services can start.

Information note After installation the services are started automatically, which can take a few minutes. This means there may be a short delay before all services have started correctly.

Proposed action  

Restart the service, check the user account, restart the server, or check the logs.

Do the following:

  1. Stop the service and start it again.
  2. You can also try changing the Start Type of the failing service from Automatic to Automatic (Delayed Start) in the Task Manager in Windows.

  3. Check that the user that runs the Qlik Sense services is member of the Local Administrators group.
  4. If you are using a domain administrator account, check that there is no problem related to the User Account Control (UAC).

  5. Restart the server on which Qlik Sense is running.
  6. Check the log files for the service to see if there is any information regarding why the service has not started.
  7. The log files are available in the %ProgramData%\Qlik\Sense\Log\<Service> folder.

    Set the ServicesPipeTimeout setting in the Registry Editor in Windows to 120000 milliseconds (that is, two minutes). This is needed to give the Qlik Sense Repository Service (QRS) enough time to start.

    Warning noteSerious problems might occur if you modify the registry incorrectly by using the Registry Editor or by using another method. Make sure that you can recover if the changes lead to problems.
  8. If the steps in this topic do not solve the problem, uninstall and reinstall Qlik Sense.

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