Error message "No access path" after upgrade

You have set up an environment which requires proxy settings to connect to the Internet, as described in Configuring a proxy for Qlik License Service communication in Qlik Sense Enterprise on Windows. After a version upgrade you get the error message "No access path" when you open the hub.

Possible cause

After the upgrade, the proxy settings in the services.conf file are reset to default values.

As of the November 2022 release of Qlik Sense, the existing services are by default retained when upgrading. See: Considerations about custom configurations

Edit the configuration file by adding back the settings they had before the upgrade.

Path: C:\Program Files\Qlik\Sense\ServiceDispatcher\services.conf

This has to be done on every node in the cluster, followed by a restart of the Qlik Sense Service Dispatcher.

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