Troubleshooting app distribution in multi-cloud
There is more than one possible cause when app distribution fails in a multi-cloud environment. You could encounter problems on the QSEoW side (with custom properties), at the IdP (with names and groups), during the actual distribution, and after distribution (with apps not being displayed).
Publishing is a little slow
Possible cause
You have published an app, and when checking the collection, the app is not present.
Proposed action
Allow some time to pass before troubleshooting why an app does not appear in a collection. Publishing is not instantaneous.
A temporary error occurred
Possible cause
A temporary error occurred.
Proposed action
Restart the Qlik Sense Service Dispatcher.
Do the following:
- In Windows, open Services.
- Scroll down and right-click the Qlik Sense Service Dispatcher. Select Restart.
An unknown error occurred
Possible cause
An error occurred and you do not know why.
Proposed action
Investigate the log files for multi-cloud services, for example, the App Distribution Service and Hybrid Deployment Service. See Multi-cloud services.