Generating a validation request without an internet connection

Last updated: 9/18/2025

About this task

If neither the server nor the browser has access to internet, do the following to generate a validation request:

On the top toolbar, click Validate your license manually to open the Validation request popup.
Click link.
A Web page is displayed with a connection error messages.
Copy the URL from the address bar and paste it in a text file.
Paste the URL in a browser that has access to internet and press Enter.
From this page, paste the validation message in the blank area then click Get your validation token.
When your validation token is displayed, copy it to your clipboard.
Go back to the Validation request window and paste the token in the Validate area.
Click the Validate button to validate the operation and close the popup window.

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