Delighted
Delighted is a customer experience (CX) platform that collects NPS, CSAT, and other survey feedback through email, SMS, and in-app channels.
Delighted integration replicates data using the Delighted API.
See the Schema section for a list of objects available for replication.Preparing for authentication
To access your data, you need to authenticate the connection with your account credentials.
To set up your Delighted account, you need:
- A Delighted account with access to the CX project you want to replicate.
- A Delighted API key for the project. Each project has its own API key — contact your Delighted account admin to obtain it.
Before creating the connection, confirm that you have selected the correct project in the top-left corner of your Delighted account. API keys are project-scoped; using a key from a different project will replicate data from that project instead.
Creating the connection
자세한 내용은 SaaS 응용 프로그램에 연결을 참조하십시오.
- 필요한 연결 속성을 입력합니다.
연결 이름에 연결 이름을 입력합니다.
연결이 만들어질 때 연결에 대한 메타데이터를 정의하려면 연결 메타데이터 열기를 선택합니다.
만들기를 클릭합니다.
| Setting | Description |
|---|---|
| Data gateway | 사용 사례에 필요한 경우 데이터 이동 게이트웨이를 선택합니다. 정보 메모 이 필드는 데이터 이동 게이트웨이를 지원하지 않으므로 Qlik Talend Cloud 시작 구독에서는 사용할 수 없습니다. 다른 구독 계층이 있고 데이터 이동 게이트웨이를 사용하지 않으려면 없음을 선택합니다. 데이터 이동 게이트웨이의 이점과 이를 필요로 하는 사용 사례에 대한 자세한 내용은 Qlik 데이터 게이트웨이 - 데이터 이동를 참조하십시오. |
| Start Date | 데이터를 소스에서 대상으로 복제해야 하는 날짜를 |
| API Key | API key. |
Schema
Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
Depending on your destination, table and column names may not appear as they are outlined below.
bounces
The bounces table contains information about people whose survey delivery bounced in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |
email_autopilot
The email_autopilot table contains information about people enrolled in the email autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
metrics
The metrics table contains aggregate survey metric data for your Delighted project.
Replication Method | Full Table |
| Useful links |
people
The people table contains information about survey recipients in your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
sms_autopilot
The sms_autopilot table contains information about people enrolled in the SMS autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
survey_responses
The survey_responses table contains survey response records from your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
unsubscribes
The unsubscribes table contains information about people who have unsubscribed from surveys in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |