Troubleshooting - Using data storytelling
This section describes problems that can occur when using data storytelling in Qlik Sense.
I cannot edit a story
I want to make changes to a story but I cannot edit it.
Possible cause
The story is published.
Proposed action
If you created the story, unpublish the story to enable editing.
See: Unpublishing a story
Proposed action
If you did not create the story, make a duplicate of the story to enable editing. The duplicated story will not be updated if the original story is updated.
See: Duplicating a story
A sheet is missing
When I play a story a sheet is missing.
Possible cause
The sheet is deleted.
The sheet is private (located in another user's My sheets).
Proposed action
If the sheet is private, ask the owner of the sheet to publish it.
See: Publishing apps, sheets and stories
See: Publishing a sheet
I cannot change a snapshot’s appearance
I try to use auto for a snapshot property but the snapshot’s appearance is not affected.
Possible cause
The snapshot is too small.
Proposed action
In storytelling view, increase the size of the snapshot.
See: Resizing items on a slide
I cannot add a link inside a text object
I want to add a link inside a text object but it is not working.
Possible cause
You are using Internet Explorer 10 or 11. Then you cannot copy and paste links from external sources because the formatting is lost once pasting it into the text objects.
Proposed action
Use another web browser and add the link.