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Creating a diagnostics package

To assist in troubleshooting esoteric issues, a Qlik Support Engineer may ask you for a diagnostics package. The diagnostics package contains the following information:

  • The project "data" directory
  • Java logs and workflow logs
  • .NET logs
  • Deployment package file
Information note

As a prerequisite to creating a diagnostics package, the project must have at least one database connection configured.

  1. From the Project menu, select Create Diagnostics Package.

  2. A zip file in the following format will either be downloaded to your computer or you will be prompted to download it (according to your browser settings):

    Compose_Diagnostics_<project_name>_<timestamp>.zip

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