Creating a diagnostics package
To assist in troubleshooting esoteric issues, a Qlik Support Engineer may ask you for a diagnostics package. The diagnostics package contains the following information:
- The project "data" directory
- Java logs and workflow logs
- .NET logs
- Deployment package file
Information note
As a prerequisite to creating a diagnostics package, the project must have at least one database connection configured.
To create a diagnostics package:
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From the Project menu, select Create Diagnostics Package.
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A zip file in the following format will either be downloaded to your computer or you will be prompted to download it (according to your browser settings):
Compose_Diagnostics_<project_name>_<timestamp>.zip