Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
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如需更多關於連線至 SaaS 應用程式的資訊，請參閱 連線到 SaaS 應用程式。
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必須安裝 資料移動閘道 以從 SaaS 應用程式移動資料。如需詳細資訊，請參閱Qlik 資料閘道 - 資料移動。
支援的更新方法
如需詳細資訊，請參閱變更處理。
登陸任務：
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變更資料擷取 (CDC)
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載入並比較
複寫任務：
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使用變更表格進行變更資料擷取 (CDC)
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完整載入
在資料湖中登陸資料任務：
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變更資料擷取 (CDC)
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載入
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
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Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
| Setting | Description |
|---|---|
| Data gateway |
選取 資料移動閘道 以在複寫資料時使用。 |
| Email address that is associated to your Zendesk account. | |
| Password | Password to the Zendesk account. |
| Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |