ServiceNow

ServiceNow provides enhanced management and tracking of IT systems and day-to-day operations. You can use ServiceNow as a data source when landing or replicating data.

For more information about connecting to SaaS applications, see 連線到 SaaS 應用程式.
For more information about Lite connectors, see SaaS 應用程式連接器的分類.
Depending on your use case, you might need to install Data Movement gateway to move data from SaaS applications. For more information, see 何時需要 Data Movement gateway？.

Feature/Functionality	Support details
Supported Qlik Talend Data Integration projects	Data pipeline projects and Replication projects.
目標更新方法	Landing tasks: Change data capture (CDC) Reload and compare Replication tasks: Change data capture (CDC) using Change Tables Full load Landing data in a data lake tasks: Change data capture (CDC) Reload
管理中繼資料	Manual metadata generation is required.
結構描述演進	Fully supported
Replication of LOB columns (NCLOB, CLOB, and BLOB)	Determined by the task type: Landing tasks: Supports limited LOB size only Replication tasks: Supports unlimited LOB
Scheduled CDC	Only required when accessing data sources without Data Movement gateway.
Notifications	Fully supported 設定變更進行時的通知
Monitoring	Fully supported 監控個別資料任務
Automatic denesting of JSON column payloads	Fully supported

Preparing for authentication

To access your ServiceNow data, you need to authenticate the connection with your ServiceNow account credentials.

Make sure that the account you use has read access to the tables you want to fetch.

Creating the connection

For more information, see 連線到 SaaS 應用程式.

Fill in the required connection properties.
Provide a name for the connection in Connection name.
Select Open connection metadata to define metadata for the connection when it has been created.
Click Create.

Connection settings
Setting	Description
Data gateway	如您的使用情況有需要，選取 Data Movement gateway。資訊備註此欄位無法用於 Qlik Talend Cloud 啟動器訂閱，因為不支援 Data Movement gateway。若您有另一個訂閱層級且不想使用 Data Movement gateway，選取無。如需關於 Data Movement gateway 福利的資訊以及需要此項的使用案例，請參閱 Qlik Data Gateway - Data Movement。
Instance	ServiceNow instance. To obtain your instance in ServiceNow, navigate to System Web Services > REST > REST API Explorer. In any request URL your instance is included like: https://<INSTANCE>.service-now.com/api/now/.
Username	The user name associated with your ServiceNow account.
Password	Password for the ServiceNow account.

You can identify updates to the tables

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