FrontApp 在此頁面
FrontApp is a customer communication platform that combines emails, apps, and teammates into a single view.
Front integration replicates data using the Front API .
See the
Schema section for a list of objects available for replication.
Preparing for authentication To access your data, you need to authenticate the connection with your account credentials.
資訊備註 確認您使用的帳戶可讀取您要擷取的表格。
Before you begin authentication, make sure you meet the following requirements:
You have a FrontApp developer account. You are a company admin in FrontApp, which is required to create an API token in the FrontApp portal. To generate your API token:
Log into your Front account. Go to Settings > Company > Developers . Go to the API Tokens tab. Click Create API token . Specify an API token name . Specify a token Scope . Click Create . Copy and paste your API token into a secured file. Creating the connection 如需詳細資訊,請參閱連線到 SaaS 應用程式 。
填寫所需的連線屬性。 在連線名稱 中提供連線名稱。
選取開啟連線中繼資料 以在建立後定義連線的中繼資料。
按一下建立 。
Connection settings Setting Description Data gateway
如您的使用情況有需要,選取 資料移動閘道 。
資訊備註 此欄位無法用於 Qlik Talend Cloud 啟動器 訂閱,因為不支援 資料移動閘道 。若您有另一個訂閱層級且不想使用 資料移動閘道 ,選取無 。
如需關於 資料移動閘道 福利的資訊以及需要此項的使用案例,請參閱 Qlik 資料閘道 - 資料移動 。
Start Date 以 MM/DD/YYYY 格式輸入資料必須從來源複寫到目標的日期。
Token Token.
Schema資訊備註 Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
The schema and info displayed below is for version 2.
Depending on your destination, table and column names may not appear as they are outlined below.
accounts_table
The accounts_table table contains data about accounts in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
accounts_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
channels_table
The channels_table table contains data about channels in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
channels_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
inboxes_table
The inboxes_table table contains data about inboxes in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
inboxes_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
The tags_table table contains a list of tag statistics since the last completed replication job through the most recent iteration of the defined Incremental Range (day or hour).
This table will include tags in your Front account.
Note : During the historical replication job, all increments (defined using the Incremental Range setting) since the Start Date will be replicated. This will result in the first record for this table being an aggregated record across all tags.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table
The teammates_table table contains data about teammates in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teammates_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING
teams_table
The teams_table table contains data about teams in your Front account.
Replication Method
CDC
Primary Key
report_id
Replication Keys
analytics_date
analytics_range
Useful links
Front documentation
teams_table table schema
analytics_date
STRING
analytics_range
STRING
avg_first_response_time
NUMBER
avg_handle_time
NUMBER
avg_response_time
NUMBER
avg_sla_breach_time
NUMBER
avg_total_reply_time
NUMBER
metric_description
STRING
metric_id
STRING
new_segments_count
NUMBER
num_active_segments_full
NUMBER
num_archived_segments
NUMBER
num_archived_segments_with_reply
NUMBER
num_closed_segments
NUMBER
num_csat_survey_response
NUMBER
num_messages_received
NUMBER
num_messages_sent
NUMBER
num_open_segments_end
NUMBER
num_open_segments_start
NUMBER
num_sla_breach
NUMBER
num_workload_segments
NUMBER
pct_csat_survey_satisfaction
NUMBER
pct_tagged_conversations
NUMBER
report_id
STRING