The possible causes are described and you are presented with actions to solve the problems.
Why can't I change the properties of a user?
Possible cause:
User properties imported from Active Directory (AD) cannot be changed in the QMC.
Action:
Change the property in AD and sync again. See Synchronizing with user directories.
The user sync is not working
- I cannot synchronize users when clicking Sync all selected user directories in the User directory connectors overview
- A scheduled user synchronization task is not successful
| Possible cause: | Action: |
|---|---|
|
The user directory connector is not Configured. |
Make sure that the User directory name is unique and not blank. |
|
The user directory connector is not Operational. |
Check the UserManagement_Repository log in this location: %ProgramData%\Qlik\Sense\Log\Repository.If you remove the source file that a user directory connector is based on, it will not be operational. |
|
The user directory connector property Page size of search could cause the problem. |
Set the user directory connector property Page size of search to no value. |
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