Delighted
Delighted is a customer experience (CX) platform that collects NPS, CSAT, and other survey feedback through email, SMS, and in-app channels.
Delighted integration replicates data using the Delighted API.
См. раздел Схема для получения списка объектов, доступных для репликации.Preparing for authentication
To access your data, you need to authenticate the connection with your account credentials.
To set up your Delighted account, you need:
- A Delighted account with access to the CX project you want to replicate.
- A Delighted API key for the project. Each project has its own API key — contact your Delighted account admin to obtain it.
Before creating the connection, confirm that you have selected the correct project in the top-left corner of your Delighted account. API keys are project-scoped; using a key from a different project will replicate data from that project instead.
Creating the connection
Для получения дополнительной информации см. раздел Подключение к приложениям SaaS.
- Заполните необходимые свойства подключения.
Заполните поле Имя подключения.
Установите флажок Открыть метаданные подключения, чтобы определить метаданные для подключения, когда оно будет создано.
Щелкните Создать.
| Setting | Description |
|---|---|
| Data gateway | Выберите шлюз Шлюз движения данных, если этого требует текущий сценарий использования. Примечание к информации Это поле недоступно при использовании подписки Qlik Talend Cloud Starter, так как она не поддерживает Шлюз движения данных. Если используется другой уровень подписки или не требуется использовать Шлюз движения данных, выберите Нет. Для получения информации о преимуществах Шлюз движения данных и о сценариях, требующих его использования, см. раздел Шлюз данных Qlik — движение данных. |
| Start Date | Введите дату в формате |
| API Key | API key. |
Schema
Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
Depending on your destination, table and column names may not appear as they are outlined below.
bounces
The bounces table contains information about people whose survey delivery bounced in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |
email_autopilot
The email_autopilot table contains information about people enrolled in the email autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
metrics
The metrics table contains aggregate survey metric data for your Delighted project.
Replication Method | Full Table |
| Useful links |
people
The people table contains information about survey recipients in your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
sms_autopilot
The sms_autopilot table contains information about people enrolled in the SMS autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
survey_responses
The survey_responses table contains survey response records from your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
unsubscribes
The unsubscribes table contains information about people who have unsubscribed from surveys in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |