MongoDB Disabled Sessions

Last updated: 9/15/2026

This article is applicable to the following database integrations:

• MongoDB Atlas (v3)

• MongoDB (v3)

Symptoms

Cursor timeouts in MongoDB integrations when the processing of a batch of oplog entries takes a long time.

Cause

These issues can occur when sessions are disabled on your MongoDB server.

Solution

Sessions are enabled by default on MongoDB in version 3.6 or later. However, if sessions are disabled, you should enable them on your MongoDB server. For more information, reach out to MongoDB support.