Delighted
Delighted is a customer experience (CX) platform that collects NPS, CSAT, and other survey feedback through email, SMS, and in-app channels.
Delighted integration replicates data using the Delighted API.
See the Schema section for a list of objects available for replication.Preparing for authentication
To access your data, you need to authenticate the connection with your account credentials.
To set up your Delighted account, you need:
- A Delighted account with access to the CX project you want to replicate.
- A Delighted API key for the project. Each project has its own API key — contact your Delighted account admin to obtain it.
Before creating the connection, confirm that you have selected the correct project in the top-left corner of your Delighted account. API keys are project-scoped; using a key from a different project will replicate data from that project instead.
Creating the connection
如需詳細資訊，請參閱連線到 SaaS 應用程式。
- 填寫所需的連線屬性。
在連線名稱中提供連線名稱。
選取開啟連線中繼資料以在建立後定義連線的中繼資料。
按一下建立。
| Setting | Description |
|---|---|
| Data gateway | 如您的使用情況有需要，選取 資料移動閘道。 資訊備註 此欄位無法用於 Qlik Talend Cloud 啟動器 訂閱，因為不支援 資料移動閘道。若您有另一個訂閱層級且不想使用 資料移動閘道，選取無。 如需關於 資料移動閘道 福利的資訊以及需要此項的使用案例，請參閱 Qlik 資料閘道 - 資料移動。 |
| Start Date | 以 |
| API Key | API key. |
Schema
Schemas and naming conventions can change from version to version. It is recommended to verify your version before continuing.
Depending on your destination, table and column names may not appear as they are outlined below.
bounces
The bounces table contains information about people whose survey delivery bounced in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |
email_autopilot
The email_autopilot table contains information about people enrolled in the email autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
metrics
The metrics table contains aggregate survey metric data for your Delighted project.
Replication Method | Full Table |
| Useful links |
people
The people table contains information about survey recipients in your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
sms_autopilot
The sms_autopilot table contains information about people enrolled in the SMS autopilot queue in your Delighted project.
Replication Method | CDC |
Primary Key | person_id next_survey_request_id |
| Useful links |
survey_responses
The survey_responses table contains survey response records from your Delighted project.
Replication Method | CDC |
Primary Key | id |
| Useful links |
unsubscribes
The unsubscribes table contains information about people who have unsubscribed from surveys in your Delighted project.
Replication Method | CDC |
Primary Key | person_id |
| Useful links |