Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
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有关连接 SaaS 应用程序的更多信息，请参阅连接到 SaaS 应用程序。
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必须安装 数据移动网关 才能移动 SaaS 应用程序中的数据。有关更多信息，请参阅Qlik 数据网关 - 数据移动。
支持的更新方法
有关更多信息，请参阅更改处理。
登陆任务：
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更改数据捕获 (CDC)
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重新加载并比较
复制任务：
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使用变更表更改数据捕获 (CDC)
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满负载
在数据湖任务中登陆数据：
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更改数据捕获 (CDC)
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重新加载
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
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Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
- Fill in the required connection properties.
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Provide a name for the connection in Connection name.
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Select Open connection metadata to define metadata for the connection when it has been created.
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Click Create.
| Setting | Description |
|---|---|
| Data gateway |
选择要在复制数据时使用的 数据移动网关。 |
| Email address that is associated to your Zendesk account. | |
| Password | Password to the Zendesk account. |
| Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |