Zendesk
Zendesk provides SaaS products related to customer support, sales, and other customer communications.. You can use Zendesk as a data source when landing or replicating data.
You can leave all custom report fields empty to use pre-built reports. Fill in the custom report fields, levels, and breakdowns fields to use user-defined reports.
-
For more information about connecting to SaaS applications, see 连接到 SaaS 应用程序.
-
For more information about Lite connectors, see SaaS 应用程序连接器的分类.
-
Depending on your use case, you might need to install 数据移动网关 to move data from SaaS applications. For more information, see 什么时候需要 数据移动网关？.
Supported update methods
For more information, see 目标更新方法概览.
Landing tasks:
-
Change data capture (CDC)
-
Reload and compare
Replication tasks:
-
Change data capture (CDC) using Change Tables
-
Full load
Landing data in a data lake tasks:
-
Change data capture (CDC)
-
Reload
Preparing for authentication
To access your Zendesk data, you need to authenticate the connection with your account credentials.
-
Log into Zendesk, navigate to Settings > Channels > API, and enable Password Access.
Creating the connection
For more information, see 连接到 SaaS 应用程序.
- Fill in the required connection properties.
-
Provide a name for the connection in Connection name.
-
Select Open connection metadata to define metadata for the connection when it has been created.
-
Click Create.
| Setting | Description |
|---|---|
| Data gateway |
如果您的用例需要，请选择一个 数据移动网关。 信息注释
此字段不适用于 Qlik Talend Cloud Starter 订阅，因为它不支持 数据移动网关。如果您有另一个订阅层并且不想使用 数据移动网关，请选择无。 有关 数据移动网关 的优势和需要它的用例的信息，请参阅Qlik 数据网关 - 数据移动。 |
| Email address that is associated to your Zendesk account. | |
| Password | Password to the Zendesk account. |
| Subdomain |
You can find your subdomain in Zendesk: Settings > Account > Subdomain. You can also find it in the URL of your account homepage. If the URL is https://mydomain.zendesk.com/, the subdomain is mydomain. |